At InterContinental Hotels & Resorts our role is to put the glamour into international travel. That's where you come in. When you are part of the InterContinental Hotels & Resorts brand you're more than just a job title.
At InterContinental Hotels & Resorts we look for people who are charming, confident, and internationally-minded; people who know what it takes to exceed guest expectations.
The Semiramis InterContinental centrally located on the banks of the River Nile, within a walking distance of the shopping and commercial centre, with around 726 rooms and 70 suites, 16 international restaurants and one of the largest meeting, conference and banqueting facilities in Egypt, The Semiramis InterContinental Hote l is looking for a Director of Food and Beverage to join our team.
Join us as a Director of Food and Beverage in InterContinental Cairo Semiramis . You'll have ambition, talent and obviously, some key skills. Because, for this vital role, we're looking for someone who can
Direct food and beverage operations to ensure quality service and standards while delivering a guest experience that is unique. Ensure compliance with all governmental regulations concerning health, safety, or other requirements.
Duties and Responsibilities
Participate in the preparation of the annual departmental operating budget and financial plans. Monitor budget and control expenses with a focus on food, beverage, and labour costs.
In partnership with other department heads, identify additional sales opportunities to enhance revenue. Drive promotions that deliver great dining experiences for our guests.
Ensure all credit and financial transactions are handled in a secure manner .
Direct day-to-day staffing requirements, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance.
Educate and train all team members in compliance with governmental regulations. Ensure staff is properly trained in quality, service standards, and has the tools and equipment to carry out job duties.
Promote teamwork and quality service through daily communication and coordination with other departments.
Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with company rules and policies .
Ensure that all food and beverage facilities and equipment are cleaned, vacuumed, and properly stocked according to anticipated business volume. Notify engineering immediately of any maintenance and repair needs.
Establish and achieve quality and guest satisfaction goals. Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure a high level of guest satisfaction.
Analyse guest insights to identify and meet customer expectations and build on guest loyalty.
Interact with guests to ensure expectations are being met .
Manage local food and beverage marketing programs for the hotel; participate in and maintain system-wide food and beverage marketing programs and promotions. Monitor local competitors and industry trends.
Ensure the security and proper storage of food and beverage products, inventory and equipment, and replenish supplies in a timely and efficient manner while minimizing waste.
Perform other duties as assigned. May also serve as manager on duty .
In return for your hard work, you can look forward to a highly competitive salary and benefits package - including all obligatory and mandatory benefits.
What's more , because your career will be as unique as you are, we'll give you all the tailored support you need to make a great start, be involved and grow.
And because the InterContinental Hotels & Resorts brand belongs to the IHG family of brands, you'll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 5300 hotels in over 100 countries around the world.
So whoever you are , whatever you love doing, bring your passion to the InterContinental Hotels & Resorts brand and IHG and we'll make sure you'll have room to be yourself. Find out more about joining us today by going to careers.ihg.com
This is the top food and beverage job in a large full-service, luxury hotel. Supervises a large number of employees in multiple major food and beverage outlets and kitchens, and banquet and convention facilities. Oversees multiple managers and supervisors.
Bachelor's degree / higher education qualification / equivalent in Hotel Management, culinary arts, or related field plus 5 years in the same position in International reputable chain preferably in middle east and/or gulf area, including management experience. Must obtain certifications or permits as required by local governmental agencies.