Director of Food & Beverage MOVENPICK

Operational Leadership

• Lead and oversee the performance and daily operations of all F&B outlets, ensuring operational efficiency and service consistency.

• Ensure brand standards, hygiene protocols (HACCP), safety compliance, and local regulatory requirements are strictly followed.

• Work in close partnership with the Executive Chef to maintain menu quality, culinary creativity, cost controls, and menu engineering.

• Ensure banquet and catering services are executed to high standards, supporting major corporate clients, government delegations, and VIP functions.

• Maintain a strong presence during peak service periods and guest engagements.

Financial Performance & Business Development

• Develop, implement, and monitor the department s operating budget, revenue forecasts, and long-term planning.

• Drive revenue growth through strategic pricing, promotions, menu mix optimization, upselling, and experience-driven dining concepts.

• Control and reduce operating costs (food cost, beverage cost, inventories, labor productivity) while preserving quality standards.

• Analyze financial reports and operational KPIs; implement corrective actions where needed.

Guest Experience & Brand Positioning

• Ensure service delivery reflects Accor service culture, personalization, and attention to detail.

• Monitor guest satisfaction scores and review guest feedback channels (Voice of the Guest, social media, direct feedback).

• Introduce signature dining concepts, themed experiences, seasonal promotions, and community engagement events to strengthen the hotel s F&B reputation in the Northern Province.

• Build strong relationships with key account clients, community partners, and local stakeholders.

Talent & Leadership

• Lead a multicultural team, ensuring recruitment, onboarding, continuous training, and talent development plans are in place.

• Create a culture of excellence, accountability, inclusivity, and colleague recognition in line with Accor values and Heartist culture.

• Conduct performance reviews and succession planning for outlet managers and supervisors.

• Promote female leadership development in alignment with the hotel s empowerment program.

Compliance, Quality & Standards

• Ensure 100% compliance with Accor administrative procedures, procurement guidelines, and reporting timelines.

• Maintain high standards of cleanliness, equipment maintenance, operating stock levels, and outlet ambiance.

• Ensure readiness for internal audits, HACCP, hygiene inspections, and brand quality assessments.