The Director of Group Sales functions as the
leader of the hotel s segmented sales effort (group) and has responsibility for
achieving segment revenue goals, property revenue goals, guest and employee engagement. Leads and manages all day-to-day activities
related to the sales function with a focus on building long-term, value-based
customer relationships that enable achievement of hotel sales objectives. Achieves personal booking goals and leads direct
reports on the accomplishment of their booking goals.
2-year degree from
an accredited university in Business Administration, Marketing, Hotel and
related major; 4 years experience in the sales and marketing or related
degree in Business Administration, Marketing, Hotel and Restaurant Management,
major; 2 years
experience in the sales and marketing or related professional area.
director of sales in 4/5 star hotel preferred.
leadership experience is preferred.
Experience of GCC countries
Fluent Arabic both
oral and written essential.
experience is desirable but not essential.
The ability to listen to and understand information and ideas presented through
words and sentences.
Understanding written sentences and paragraphs in work related documents.
Communicating effectively in writing as appropriate for the needs of the
and Marketing -
Knowledge of principles and methods for showing, promoting, and selling
includes marketing strategy and tactics, product demonstration, sales
techniques, and sales control
The ability to gather and organize information using a logical and systematic
patterns and relationships in complex data; examine data to identify
and draw appropriate
conclusions; generate alternative solutions to problems; evaluate strengths,
and consequences of
alternative solutions and approaches to solving problems.
Knowledge of total hotel revenue management concepts, processes and strategies
cycles and trends, account management, pricing, and inventory management).
Computer Skills -
Using basic computer hardware and software (e.g., personal computers, word
Internet browsers, etc.).
and Personal Service -
Knowledge of principles and processes for providing customer and personal
includes customer needs assessment, meeting quality standards for services, and
Using mathematics to solve problems.
The ability to add, subtracts, multiply, or divides quickly and correctly.
and Management -
Knowledge of business and management principles involved in strategic
allocation, human resources modeling, leadership technique, production methods,
people and resources.
The ability to come up with unusual or clever ideas about products, services or
situations, or to
ways to solve a problem.
of Financial Resources - Determining how money will be spent to get the work
accounting for these
and Accounting -
Knowledge of economic and accounting principles and practices, P&L
forecasting and scheduling, and the reporting of financial data.
Possesses a zeal for and seeks new learning experiences; quickly comprehending
information to the job.
Credible Relationships - Skilled at establishing effective relationships with
customers and internal
partners; promoting openness, trust and confidence in
Skilled at clearly conveying information and ideas through a variety of media;
audience and helping
them understand and retain the message.
Ability to develop and sustain productive customer relationships; actively
to understand and
address customers' needs.
for Results -
Skilled at setting goals for personal and group accomplishment; working
tenaciously to meet
or exceed those
Work Standards -
Sets high standards of performance for self and others; assumes responsibility
successfully completing assignments or tasks.
and Organizing -
Skilled at controlling sales assignments; allocating appropriate time to
Solving / Decision Making - Ability to identify and understand issues, problems,
approaches for choosing a course of action or developing solutions.
Energetic, proactive, takes calculated risks, and perseveres to attain goals.
Oversees all day to
day activities of direct reports.
and aggressive leadership to ensure maximum revenue potential; sets example
Works with sales
leader to ensure understanding of sales strategy and effective implementation
of this strategy for
property booking goals for sales team members.
and manages relationships with key stakeholders, both internal and external.
information by using sales systems and implements strategy to achieve hotel s
and catering goals.
Management with completing accurate projections.
Participates in and
practices daily service basics of the brand and spirit to sell basics.
In the absence of
the sales or revenue leader, approves space release for catering to maximize