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Director of Operations

Pullman Doha West Bay

3 - 5 years Doha - Qatar

MBA/PG Diploma in Business Mgmt(Marketing), Other(Other). Any Nationality

, Posted on June 11, 2018 1 Opening

Job Description

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Key tasks
Reporting to the General Manager, the Director of Operations will oversee the daily operations of the hotel and provide direction, guidance and support to all Operating Departments (Rooms, Food & Beverage (Production), SPA, Quality, Security and Recreation).
He/she will ensure that the highest standards of service quality are met and that departmental profitability is optimized.
Functions as the strategic business leader of the property's Hotel Operations.
Position oversees the development and implementation of departmental strategies and ensures Hotel Operations meet the brand s standards, targets customer needs,
ensures employee satisfaction, As a member of the Executive Committee, develops and implements hotel-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target .

Industry Type : Hotels / Hospitality
Functional Area : Data Entry / Operations / Back Office Processing

Desired Candidate Profile

Essential and optional requirements
A degree in hospitality management or related field from a known University.
A minimum of 3 years experience as EAM - F&B or Resident Manager in a Luxury setting. Previous working experience in Middle East would be an advantage.
Fluency in English, both oral and written is mandatory. Additional knowledge European language(s) would be an advantage.
Strong F&B background, Financial acumen, including operational control systems, budgeting and forecasting techniques.
Natural leadership, with an ability to motivate and mentor the Team. Excellent interpersonal skills, adaptable to different cultures.


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Pullman Doha West Bay

We are much more than a world leader. We are 240,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,100 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making “Feel Welcomeâ€� resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels' 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.

Our Brands include:

-Grand Mercure
-Suite Novotel
-Thalassa sea & spa
-ibis Styles
-ibis budget
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