Director Of Operations

IHG Hotels & Resorts

Employer Active

Posted 9 hrs ago

Experience

7 - 12 Years

Job Location

Dubai - United Arab Emirates

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Working as a Director of Operations, you will ensure all team members are trained and maintaining Holiday Inns brand service style and behavior; you will oversee the day-to-day operations of the hotel with the support of the Cluster General Manager. Youll have ambition, talent, and some essential skills. Were seeking someone passionate about creating great guest experiences for this vital role.

A little taste of your day-to-day:

  • Oversee all operational departments including Rooms, F&B, Housekeeping, Front Office and Security
  • Ensure consistent delivery of exceptional guest experiences in line with IHG brand standards.
  • Partner with the General Manager and Executive Committee to drive strategy, guest satisfaction, and profitability.
  • Lead and inspire department heads, fostering a culture of accountability, service passion, and continuous improvement.
  • Monitor operational KPIs and financial performance, ensuring cost efficiency without compromising quality.

Desired Candidate Profile

Ideally, youll have some or all of the following competencies and experience were looking for:

  • 7-10 years of progressive hotel leadership experience, ideally in an international or luxury brand.
  • Preferably with IHG brand experience.
  • Currently based in the UAE with knowledge of local market standards.
  • Strong leadership, decision-making, and interpersonal skills.
  • A proven record of driving both guest satisfaction and financial performance.

Company Industry

Department / Functional Area

Keywords

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IHG Hotels & Resorts

At Holiday Inn Hotels & Resorts, our job is to bring the joy of travel to everyone. Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, weve been on our journey since 1952. So if you can help us spread the joy of travel to all, wed love to give you a warm welcome to the Holiday Inn family.

Holiday Inn Dubai Al Barsha is looking for a strategic and dynamic Director of Operations to oversee the seamless execution of all hotel functions, ensuring exceptional guest experiences while driving operational excellence. Perfectly located along the iconic Sheikh Zayed Road, Holiday Inn Dubai Al Barsha offers guests a seamless blend of modern hospitality and unbeatable access to the best of Dubai. Situated in the heart of Al Barsha, one of the citys most dynamic neighborhoods, the hotel is just minutes from Mall of the Emirates, Jumeirahs Kite Beach, and several of the worlds leading attractions and entertainment destinations.

Whether youre here for business or leisure, our hotel offers 310 stylishly appointed rooms, a selection of vibrant food and beverage outlets, and warm, attentive service that makes every stay memorable.

Enjoy effortless travel, enriching experiences, and everything you need to feel at home in the heart of Dubai.

Read More

https://www.talentmate.com/jobs/uae/dubai/franchise-hotel-director-of-operations/2509-1935-619