Director, Product Management
Western Union
Posted on 27 Nov
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Lead a team of product managers (regional and remote) responsible for the inception, discovery, solutioning, development, testing, rollout, and maintenance of a product or platform.
Prioritize work for junior members of the product team; direct the team s efforts across run, grow, and transform-type programs and initiatives.
Shape and evolve the team s ways of working by establishing high-performing stakeholder relationships with adjacent functions and refining agile and end-to-end PDLC practices.
Create conditions under which product teams can thrive by shaping our people/talent, process/procedure, product, and technology strategy. Ideate and pilot innovative ways of fulfilling our product mission.
Own the product/platform roadmap and continuously make priority decisions based on business cases, market, user, and customer impacts. Act as a steward of platform investments by identifying risks and managing total cost of ownership for any given capability. Establish market positioning objectives for complex products and platforms.
Continuously educate the product team and internal/external stakeholders on the vision, mission, and current/future state of our products and platforms.
Prepare executive reporting around KPIs and OKRs. Be responsible for the performance of product teams, incorporating short- and long-term professional development goals at both team and individual levels.
Exemplify Western Union s values around engagement and inclusion.
Act as a change agent and driver of innovation.
Desired Candidate Profile
7 10 years of product management experience in financial services, preferably within payments, plus 5+ years managing teams.
Strong ability to leverage customer insights, market trends, and data to inform and execute product strategy.
Undergraduate or graduate degree in business, engineering, or a related field.
Excellent leadership, communication, and stakeholder management skills.
Proven expertise in both strategic and tactical product management, with hands-on experience in agile methodologies and full end-to-end PDLC.
Strong project management skills, including planning, coordination, and execution across complex initiatives.
Experience in market research and identifying opportunities for product innovation and expansion.
Excellent writing and communication skills.
Robust technological background and proven problem-solving abilities with a solid understanding of technology and business processes.
Track record of driving measurable impact through product delivery and team development.
Company Industry
Department / Functional Area
Keywords
- Director
- Product Management
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Western Union
As a key member of the global Payments Product organization, you will shape and execute strategic initiatives that deliver innovation, efficiency, and market competitiveness. Your work will be grounded in competitive analysis, industry trends, business goals, and strategic partnerships, with a focus on enabling seamless, compliant, and cost-effective customer experiences across the MENA region, reflecting its unique market dynamics and customer needs. You ll play a pivotal role in building a best-in-class remittance payments platform, helping us better serve customers around the world and solidify Western Union s position as a leader in global money movement.