Under the direction of the
registrar, the person in the position is responsible for processing and
maintaining student records. The individual in this position will coordinate
with the Department of Admissions and the Department of the Registrar to
maintain the veracity of AURAK s digital and physical student records by
ensuring that they are complete, accurate,
controlled, and archived for optimized tracking and retrieval. The person in
this position will also oversee the transfer evaluation process.
Responsibilities & Accountabilities
interprets, and implements university guidelines and policies regarding
permanent student records for historical degree requirements;
matriculated official academic records; and course and elective
records, and secures documentation for final course grades and student
performance evaluations; maintains and distributes official transcripts.
the withholding of registration access for individuals with outstanding
the withholding of diplomas and transcripts from individuals with
outstanding obligations to the institution with other departments.
policies for access to student academic records in accordance with the
Federal Educational Rights and Privacy Act (FERPA).
with registration, including add/drop activities, according to work hour
and prepares student directory information.
and submits enrollment reports for institutional needs.
• Performs other related duties as
Required Knowledge and Skills
of all legal and accreditation-related requirements associated with the
processing, storing, releasing, archiving, and destruction of student
of course creation in a university student information system.
to maintain security and confidentiality of data.
to function with a high level of awareness for protecting sensitive
to understand the appropriate use and sharing of data and the ability to
write reports when needed.
to articulate proper practices to campus constituencies and to explain
to students their rights and responsibilities regarding their records.
to interact and communicate positively and work effectively with a
diverse group of peers.
to use critical thinking skills to resolve student records issues and
seek assistance when needed.
analyze and understand the interconnectedness of systems, higher
education culture and processes.
to identify and operationalize customer and student services best
to communicate and interact with others individually or in groups.
to give and receive feedback effectively.
competencies required for the position follow.
Knowledge of the cultural norms of the GCC region.
Digital expertise in the utilization of project management
Working knowledge of higher education best practices in the
area of student records management.
Visual acuity to read information from computer screens, forms
and other printed materials and information.
Able to speak (enunciate) clearly in conversation and general
Hearing ability for verbal
communication/conversation/responses via telephone, telephone systems, and
Manual dexterity for typing, writing, standing and reaching,
flexibility, body movement for bending, crouching, walking, kneeling and
Lifting and moving objects and equipment up to 10 lbs.
Required Qualifications & Experience
Bachelor's degree required.
Demonstrated records management experience is also required for this
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