Document Management System

Fidelis Corporate Solutions

Role Overview

We are seeking an experienced DMS Consultant with 810 years of experience in implementing, customizing, and supporting enterprise-grade Document Management Systems. The ideal candidate will have strong expertise in DMS platforms such as OpenText, SharePoint, Documentum, M-Files, or Laserfiche, along with experience in integration, workflow automation, and information governance.

Key Responsibilities

• Lead the end-to-end implementation and configuration of Document Management Systems across business functions.
  
• Collaborate with stakeholders to analyze requirements and translate business needs into scalable DMS solutions.
  
• Design and manage document workflows, metadata models, and access controls.
  
• Configure and customize document lifecycle processes versioning, archival, retention, and security.
  
• Integrate DMS with ERP, CRM, HRMS, and other enterprise applications (SAP, Oracle, Salesforce, etc.).
  
• Administer system upgrades, patch management, and performance tuning.
  
• Define and enforce document governance, compliance, and audit policies.
  
• Develop training materials and user guides, and provide L2/L3 level support to business users.
  
• Work with vendors and internal teams for troubleshooting, enhancement, and deployment support.
  
• Participate in data migration, backup, and recovery planning.
  

Required Skills & Experience

• 8 10 years of total IT experience with 5+ years in DMS implementation and administration.
  
• Hands-on experience with one or more DMS platforms such as:
  
• OpenText Content Server / Documentum / SharePoint / M-Files / Laserfiche / Alfresco.
  
• Strong understanding of:
  
• Document lifecycle management (creation, classification, retention, archival).
  
• Access control, metadata design, taxonomy, and records management.
  
• Workflow design and automation using tools like K2, Nintex, or Power Automate.
  
• Integration using REST/SOAP APIs or middleware (SAP ArchiveLink, MuleSoft, etc.).
  
• Experience in migration of documents from legacy systems to new DMS platforms.
  
• Proficiency in SQL, scripting (PowerShell, JavaScript, or Python) for automation and reporting.
  
• Knowledge of information governance, compliance standards (ISO 27001, GDPR), and audit requirements.
  
• Strong communication, stakeholder management, and documentation skills.
  

Good to Have

• Exposure to cloud-based DMS platforms (e.g., OpenText Cloud, SharePoint Online, Box, or Google Workspace).
  
• Experience with OCR tools, intelligent document processing (IDP), and AI-driven document classification.
  
• Knowledge of DevOps, CI/CD pipelines, and containerization for DMS deployment.
  
• Relevant certifications (e.g., OpenText Consultant Certification, Microsoft Certified: SharePoint Expert).
  

Education

• Bachelor s or Master s degree in Computer Science, Information Systems, or related field.
  
• DMS or ECM platform certification preferred.