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Duty Manager - InterContinental Abu Dhabi

InterContinental Hotels & Resorts - Middle East & Africa

2 - 3 years Abu Dhabi - United Arab Emirates

Bachelor of Hotel Management(Hotel Management).


, Posted on March 14, 2018 1 Opening

Job Description

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Job Overview:
- Demonstrate service attributes in accordance with industry expectations and company standards including:
- Being attentive to Guests;
- Accurately and promptly fulfilling Guests requests;
- Anticipate Guests needs;
- Maintain a high level of knowledge which affects the Guest experience;
- Demonstrating a service attitude;
- Ensure all guests needs are being dealt with immediately, complaints are accepted and followed up according to stands and recorded in a logbook.
- Demonstrate understanding and awareness of all company policies and procedures relating to Health, Security, Hygiene and Fire Life Safety and ensure your direct reports do the same
- Perform tasks as directed by the Manager in pursuit of the achievement of business goals
Ideally you'll have a Bachelor's degree in Hotel or Hospitality Management (or equivalent), with at least two (2) years experience in a similar role in a 5 stars hotel. Ultimately, you have excellent interpersonal and leadership skills, proficient skills for written and oral communication in English. Proficiency in computer software systems such as MS Office, knowledge of Opera system is desirable. The right candidate portrays a professional image at all times and posses strong multi tasking and admin skills.
In return, we'll give you some great benefits including a competitive salary package, free duty meals, uniforms, hotel discounts worldwide and the chance to work with a fantastic team. Most importantly, we'll give you Room to be yourself .


Industry Type : Hotels / Hospitality
Functional Area : Chefs / F&B / Housekeeping / Front Desk

Keywords

Duty Manager Service Hospitality Management Leadership Skills Guestiness Executive

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InterContinental Hotels & Resorts - Middle East & Africa


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