E-Commerce Executive

Client of Talentmate

Responsibilities

• Oversee and manage the daily operations of e-commerce platforms efficiently.
• Collaborate with marketing teams to develop and implement online promotional campaigns.
• Analyze and report on sales performance and customer feedback regularly.
• Optimizing the user experience on e-commerce platforms to maximize sales.
• Coordinate with supply chain teams to manage inventory and order fulfillment.
• Develop and implement strategic plans to boost sales and improve brand presence.
• Monitor competition and market trends to identify growth opportunities.
• Ensure all products are displayed accurately with updated descriptions and pricing.
• Handle customer queries and complaints to improve satisfaction and retention.
• Work with IT support to resolve technical issues related to online sales platforms.
• Maintain and update the online sales channels with new products and offers.
• Ensure compliance with e-commerce legal requirements and policies.

Requirements

• Bachelor's degree in Marketing, Business, or a related field is preferred.
• Strong understanding of e-commerce platforms and online marketing strategies.
• Prior experience in managing online sales and e-commerce operations.
• Excellent analytical skills with the ability to interpret sales reports and data.
• Proficiency in using various digital marketing tools and analytics software.
• Strong communication skills to coordinate with internal and external teams.
• Ability to work in a fast-paced environment and handle multiple projects.