E-commerce Operations Manager Horizon Electronics

Multiple Vacancies

Posted on 23 Feb

Experience

2 - 5 Years

Monthly Salary

AED 6,000 - 10,000 ($1,621 - $2,701)

Job Location

Dubai - United Arab Emirates (UAE)

Education

MBA/PG Diploma in Business Mgmt(International Business)

Nationality

Any Nationality

Gender

Any

Benefits

Annual Bonus

Vacancy

2 Vacancies

Job Description

Roles & Responsibilities

E-commerce Operations Manager (Full-time) — Dubai, UAE

Role Summary

We’re looking for an E-commerce Operations Manager to lead day-to-day online store operations, ensuring smooth order fulfillment, inventory control, logistics coordination, and listing accuracy. You’ll work closely with logistics partners and internal teams to improve delivery performance, customer experience, and operational efficiency.

Key Responsibilities

  • Manage daily e-commerce operations including order processing, fulfillment, returns, and inventory management.

  • Coordinate with logistics and delivery partners to ensure on-time dispatch and delivery SLAs.

  • Monitor website performance (speed, uptime, conversion signals) and collaborate with the technical team to improve user experience.

  • Maintain and optimize product listings, including content quality, categorization, pricing, and promotions across sales channels/platforms.

  • Track key metrics and analyze sales/operations data, preparing reports and recommendations to improve efficiency and reduce errors/costs.

What Success Looks Like

  • Accurate inventory with fewer stockouts/oversells

  • Faster order turnaround and improved delivery timelines

  • Cleaner listings and stronger promo execution

  • Clear, actionable reporting that improves operational decisions

Desired Candidate Profile

  1. E-commerce operations & order management (end-to-end fulfillment)

  2. Inventory planning, stock reconciliation & warehouse coordination

  3. Logistics coordination (3PL/courier management), SLA monitoring

  4. Returns, RTO & reverse logistics handling

  5. Product listing management (SKU setup, catalog, content, images)

Employment Type

    Full Time

Company Industry

Department / Functional Area

Keywords

  • E-commerce Logistics Manager
  • Online Sales Operations Manager
  • Online Retail Manager

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Horizon Electronics

Horizon Electronics is an official electronics retail brand serving customers across the UAE, offering a wide range of genuine consumer tech—smartphones, laptops, TV & audio, cameras/CCTV, printers, and gaming products. Built on trust and authenticity, Horizon Electronics emphasizes verified distribution networks and products sourced from authorized manufacturers. Customers benefit from secure payments, 24/7 support, and a 30-day money-back guarantee. In the UAE, the brand also offers free shipping on orders over AED 500 and fast delivery within 24–48 hours.

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