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Experience
2 - 5 Years
Monthly Salary
AED 6,000 - 10,000 ($1,621 - $2,701)
Job Location
Education
MBA/PG Diploma in Business Mgmt(International Business)
Nationality
Any Nationality
Gender
Any
Benefits
Annual Bonus
Vacancy
2 Vacancies
Job Description
Roles & Responsibilities
E-commerce Operations Manager (Full-time) — Dubai, UAE
Role Summary
We’re looking for an E-commerce Operations Manager to lead day-to-day online store operations, ensuring smooth order fulfillment, inventory control, logistics coordination, and listing accuracy. You’ll work closely with logistics partners and internal teams to improve delivery performance, customer experience, and operational efficiency.
Key Responsibilities
Manage daily e-commerce operations including order processing, fulfillment, returns, and inventory management.
Coordinate with logistics and delivery partners to ensure on-time dispatch and delivery SLAs.
Monitor website performance (speed, uptime, conversion signals) and collaborate with the technical team to improve user experience.
Maintain and optimize product listings, including content quality, categorization, pricing, and promotions across sales channels/platforms.
Track key metrics and analyze sales/operations data, preparing reports and recommendations to improve efficiency and reduce errors/costs.
What Success Looks Like
Accurate inventory with fewer stockouts/oversells
Faster order turnaround and improved delivery timelines
Cleaner listings and stronger promo execution
Clear, actionable reporting that improves operational decisions
Desired Candidate Profile
E-commerce operations & order management (end-to-end fulfillment)
Inventory planning, stock reconciliation & warehouse coordination
Logistics coordination (3PL/courier management), SLA monitoring
Returns, RTO & reverse logistics handling
Product listing management (SKU setup, catalog, content, images)
Employment Type
- Full Time
Company Industry
Department / Functional Area
Keywords
- E-commerce Logistics Manager
- Online Sales Operations Manager
- Online Retail Manager
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Horizon Electronics
Horizon Electronics is an official electronics retail brand serving customers across the UAE, offering a wide range of genuine consumer tech—smartphones, laptops, TV & audio, cameras/CCTV, printers, and gaming products. Built on trust and authenticity, Horizon Electronics emphasizes verified distribution networks and products sourced from authorized manufacturers. Customers benefit from secure payments, 24/7 support, and a 30-day money-back guarantee. In the UAE, the brand also offers free shipping on orders over AED 500 and fast delivery within 24–48 hours.
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