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E-Commerce Sr. Specialist

Vodafone

Posted on September 5, 2019

1 - 2 years Cairo - Egypt

Any Graduation. Any Nationality

Opening 01

Job Description

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 Responsible for delivering digital sales in addition to increasing the share of the digital sales within Vodafone. Moreover, this role s responsibility is to maximize profitability and activity level through effective revenue stimulation on business development activities, while managing the E-Shop s P&L.
Key
Accountabi l ities
Key Activities / Decision Areas
Deliver digital sales and increase in performance

• Manage the plan for maximizing digital sales and digital spend

• Manage Terminals and lines calendar in order to plan for digital implementation and experience.

• Manage relevant offering to accommodate customer phase, penetration and their potential

• Setting clear SLA between E-Shop stakeholders (content team and operations team)

• Ensure all digital sales targets are met.

Manage the analysis of digital trends and changes related to consumer / business behaviors and competition moves as well as the progress and achievements of organizational KPI considering costs, fees and commissions.
Develop and own the consumer / enterprise Communication

• Managing the Marketing communication spend

• Identify the ideal targeting criteria for the target market according to the nature and type of deal.

• Manage the communication channel and approach as per the co-branding agreement.

• Keep a knowledge base of the different campaigns tools and approach and their relevance

• Utilization of the different social media platforms and act based on data analysis to optimize conversion rates

Reporting

• Forecasting of monthly digital sales target along with seasonality analysis

• Daily, weekly, and monthly reporting of progress in terms of;

• Revenue

• Order value

• Penetration from retail sales

• Margins

• Stock availability

• Overlooking operations team performance in order to identify areas of improvements and efficiencies.

Stakeholder management
Manage and Engage with internal stakeholders including Managers and head of functions
o Digital Marketing
o Retail
o Terminals
o Marcom
o ADSL & MBB
o Operations team
o E-Shop warehouse
o Segments (IN, Flex, and RED)
o CVM


Telecom / ISP

Sales / Business Development

Keywords

E-Commerce Sr. Specialist

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Vodafone


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