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EBC Sales Manager

Autograph Collection Hotels

Posted on November 21, 2019

2 - 4 years Dubai - United Arab Emirates

Bachelor of Business Administration(Management). Any Nationality

Opening 01

Job Description

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Lapita is a Polynesian themed hotel, located in the heart of Dubai Parks and Resorts. A hotel which is dedicated to families and friends who want to stay close to all the activities that the theme parks will be offering. With 504 rooms, including 60 suites and 3 villas, Lapita is the perfect relaxation point after a day of adventures and fun. Part of Marriott's Autograph Collection this amazing hotel offers five food and beverage outlets, two outdoor pools and a lazy river, a spa and health club, Luna & Nova Kids & Teens Club as well as meeting and event facilities. The hotel's name was inspired by the pre-historic Pacific Ocean people and their journey and settlement into the Islands ( the Lapita movement ). The design draws its inspiration from the exotic Polynesian tropical landscapes, featuring Polynesian flowers, lagoon-style pools, and themed activities.
Marriott's Autograph Collection features a select group of upscale and luxury independent partner hotels, each with its own distinct personality, experience, style and features. Located in major cities and desirable destinations around the world, Autograph guests favor hotel stays that reflect their own unique and personal styles. Be a part of our team and deliver an innovative guest experiences that resists predictability.
The
following are specific responsibilities and contributions critical to the
successful performance of the position:
Convert business through proposal, negotiation and
contractual agreement to ensure all revenue potential and targets are achieved.
Liaise closely with clients to establish needs and
expectations and maintain records to develop sales opportunities.
Responds to telephone inquires/ requests for group
business in the defined timeline.
Create and maintain accurate customer meeting/event
records in Marsha/Opera capture feedback and make suggestions for adapting
offering.
Suggests positive alternatives through
cross-referrals, and ensures that business booked is within hotel
parameters.
Processes all correspondence within acceptable
agreed time lines.
Monitor developments, innovations and best practice
across the estate and competitor organizations and implement any process that will improve sales
performance.
Ensure follow up takes place with clients and
opportunities are sought for repeat bookings.
Support other hotel associates on their development
of sales awareness and selling skills.
Prepares and maintains accurate account information
and profiles in Delphi
Ensure that all sales opportunities are effectively
cross-referred where possible using the appropriate cross-sell protocol.
Produces contracts, proposals, BEO s and other
related booking documentation.
Ensure strong knowledge of cluster Conference &
Events products and selling strategies.
Utilizes
selling skills to book all aspects of meeting in one phone call.
Proficiency
in meeting room set-ups, A/V, and other support services
Strong
knowledge of all hotels in the cluster; selling features, benefits and
objectives
Understanding
of contract management and legalities.
Maximize
revenue by up-selling creative F & B and other event options
Understand
need hotels strategy as developed by revenue management
Understand
and achievement of team and individual goals
Systems
and software knowledge (Delphi,
Microsoft, Profit Pack, Internet, Marriott Global Source)
Perceive the wider impact of issues on the
immediate business environment
Communicate the vision in the way that generates
excitement, enthusiasm and commitment.
Focus on the customer and find ways to meet, exceed
their expectations
Build productive relationships with colleagues both
internally and externally
Identify and manage the best resources to
effectively deliver project plans.
OTHER
Performs other related tasks as assigned by
management.
Complies with Marriott International Hotels Limited
Regional Office policies and procedures.
Working hours as required to do your job but
normally not less than 39 hours per week.


Hotels / Hospitality

Sales / Business Development

Keywords

EBC Sales Manager

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Autograph Collection Hotels

Founded by J. Willard and Alice Marriott in 1927, Marriott International, Inc. is a leading global lodging company headquartered in Washington, DC in Bethesda, Maryland. It has over 6,000 properties in nearly 122 countries- Middle East & Africa (245 properties, 29 countries), Europe (512 properti es, 37 countries), United States & Canada ( 4,526 properties, 2 countries), Caribbean & Latin America (225 properties, 33 countries), and Asia-Pacific (572 properties, 21 countries). Marriott International, a FORTUNE 500 Company, started its operations in the Middle East in 1980 with Riyadh Marriott Hotel in Saudi Arabia.





Marriott’s portfolio of brands includes JW Marriott and Marriott Hotels, the flagship brand of Marriott with over 500 international locations, along with the other 30 brands. The ever-evolving and award-winning brands of the organization continue to bring in customer satisfaction by offering exceptional amenities and attentive guest care that sets the industry standards. Known as one of the ‘best employers’, Marriott maintains a work culture that puts its people first. The organization offers excellent benefits and career paths that help its employees to grow professionally and personally. Marriott International promotes innovation, diversity, teamwork and a thriving culture. Marriott International’s merger with Starwood Hotels & Resorts has strengthened its position as the best travel company in the world.



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