Type: Permanent role based in Dubai
; Minimum of 4-year ecommerce experience
; Minimum of 3 years within a management consulting firm
; Retail experience
Working alongside Ecommerce, Digital Marketing & Customer Experience experts, you will drive and support the implementation of the ecommerce channel for renowned international retailers.
Leading each key phase of the implementation, you guide and assist our clients teams and their partners to effectively deliver all business, operational and technological work streams, from kick-off through to testing and launch.
Acting as a driving force, you will be pivotal in ensuring the project is delivered on time and on budget. By facilitating decision making and advising teams in their deliveries, you will drive high levels of internal confidence.
If you are passionate about ecommerce and retail in general, and you want to increase your spectrum of responsibilities, this is a unique opportunity to join a team of experts, participate in large greenfield omnichannel projects and lead both business and technology work streams end-to-end.
; Working hand-in-hand with our in-house experts, develop our clients omnichannel plans across business, operations, technology and organisation
; Conducting client workshops to define omnichannel requirements and specifications (e.g. online catalogue data model, checkout funnel )
; Designing ecommerce processes and assisting client teams in implementing the needed retail operations changes (e.g. fulfillment, customer service, reverse logistics )
; Providing architectural and solution recommendations across front and back-office, including end-to-end management of the supplier selection process
This is a key client-facing role requiring proven retail and ecommerce experience, as well as strong stakeholder management skills on client side across business, technology and operations.
; Management consultancy background is a must
; At least 4 years ecommerce experience in Europe or North America
; Successfully led and supported the implementation of ecommerce work streams on Hybris, Websphere, Demandware, ATG or Magento within a retail environment
; In-depth knowledge of ecommerce development lifecycles in both Agile and Prince2 methodologies
; Experience conducting ecommerce requirements/specifications definition workshops and designing solution
; Experience designing ecommerce processes across front and/or back-office within a retail environment
; Successful track record of delivering ecommerce project work streams to quality, on time and on budget
; In-depth understanding of ecommerce architectures and implications across supply chain, product, marketing, merchandising, store operations, HR, etc.
; Hands-on experience across backlog definition, UX and Quality Assurance/UAT
; Excellent written and verbal communications in English
; Strong stakeholder management skills
; Bachelor or Master degree in business administration or a related field
; Willing to relocate to Dubai
; Willing to travel within the Middle East and to Mauritius
We offer relocation support, health insurance and annual flight home.
To apply for this vacancy, please send us an email at:
We thank all applicants for their interest; however only those individuals selected for an interview will be contacted.