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eCommerce Operations Administrator

Chalhoub Group

2 - 3 years United Arab Emirates - United Arab Emirates

Any Nationality

, Posted on May 7, 2018 1 Opening

Job Description

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What you ll do
• Work and communicate with the brands to gather product assets (Product information, images) for the products featured on Wojooh.com.
• Gather and cross-check the correct product/item number with the correct product descriptions, images.
• Ensure the quality of the products, images provided by the brands and that the images are high resolution, that they meet the correct spec size.
• Using excel- cerate the uploading file to be used for product import to Magento CMS tool.
• Work with the graphic designers to ensure the Quality of the implementation of the images on Wojooh.com, test that the images render correctly in web browser, that the images are not broken, and are the correct image to the correct product.
• Work and communicate with supply chain team and the operations team in the warehouse to ensure the stock availability for new launches and existing products.
• Work on project would be focused on products range expansion.
• Assist in monitoring product inventory including out of stock items
• Work with Customer Service team members to resolve Customer issues.
What you need to succeed in this role
We see success in the role as having in-depth understanding of data and Excel functions (V Lookup and Pivot) to continuously improve and update the web content in order to acquire new customers, retain existing customers and continuing to drive sales in the luxury beauty category through consumable content.
More specifically, we would love to hear from you if you can say yes to the below....
• Advanced excel skills.
• Good Communication Skills
• Organization Skills
• Arabic speaker
• Understanding of Marketing Communications

Industry Type : Retail
Functional Area : Sales / Business Development


eCommerce Operations Administrator Retail sales Customer service Luxury Supply chain Retail marketing Monitoring CMS Hub Operations Administrator Marketing communication

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Chalhoub Group

Established in 1955, the Chalhoub Group has grown to become one of the leading partners for luxury across the Middle East. Based in Dubai, the company offers expert retail, distribution and marketing services for luxury brands. Over the years, the Group has made its mark as one of the major players in the beauty, fashion and gift sectors of the Middle East region. For its commitment towards promoting sustainable business, the Chalhoub Group has been awarded the CSR Label from the Dubai Chamber of Commerce for three consecutive years from 2013 to 2015. It has also been accepted as a new member of the United Nations Global Compact Community.

The group is committed to building brands in the Middle East by providing excellent services to its partners and outstanding experience to its customers. The group’s passionate team of professionals assists in the same by blending their expertise and intimate knowledge of luxury.

The Chalhoub Group has a staff of more than 12000 people spread across over 650 retail stores situated in 14 countries. The rapidly growing group is constantly on a look out to expand its workforce by adding more highly skilled and dedicated professionals to its team. The company attributes its success to its employees and goes an extra mile in providing career development opportunities to those who are passionate about their work.
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