Ecommerce Specialist
Confidential Company
Posted 6 min ago
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Experience
5 - 10 Years
Job Location
Education
Bachelor of Commerce(Commerce), Bachelor of Business Administration(Management)
Nationality
Any Nationality
Gender
Any
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
- Develop data-driven strategies to increase online sales, improve conversion rates, and boost average order value.
- Conduct market research and competitor analysis to identify trends and growth opportunities.
- Manage and optimize product listings across all e-commerce platforms, ensuring high-quality images, accurate descriptions, and SEO-friendly content.
- Update product information, pricing, and availability across marketplaces and the company website.
- Work with marketing teams to plan and execute digital campaigns, including SEO, PPC, email marketing, and social media promotions.
- Track the performance of online ads and promotions and provide recommendations for improvement.
- Monitor daily sales, website traffic, and customer behavior to identify areas for enhancement.
- Coordinate with logistics and customer service teams to ensure smooth and timely order fulfillment.
- Address escalated customer issues related to orders, returns, and product information.
- Oversee inventory levels and ensure adequate stock availability.
- Manage relationships with third-party vendors and service providers and negotiate contracts to maximize value.
- Monitor customer reviews and ratings and implement actions to improve customer satisfaction.
- Prepare weekly and monthly reports on sales performance, best sellers, and inventory trends.
- Collaborate with IT teams for website updates, troubleshooting, and system enhancements.
- Ensure compliance with marketplace rules, platform policies, and best practices.
Desired Candidate Profile
- Bachelor’s degree in Marketing, E-Commerce, Business Administration, or a related field.
- Minimum of 3 years of relevant work experience in e-commerce, digital marketing, or retail management (preferably in FMCG or similar industries).
- Proficient in e-commerce platforms such as Shopify, or Amazon, or Noon, with hands-on experience in website management.
- Familiarity with analytics tools like Google Analytics, or similar to track performance metrics effectively.
- Strong understanding of SEO best practices and experience with PPC campaigns on platforms like Google Ads and social media.
- Excellent communication skills in English; proficiency in additional languages is highly advantageous.
Employment Type
- Full Time
Company Industry
- Chemicals
- Petrochemicals
- Polymers
- Industrial Gases
Department / Functional Area
- Marketing
- Brand Management
- Marketing Research
- Digital Marketing
Keywords
- Ecommerce Analyst
- SEO Optimization
- Ecommerce Operations Manager
- ECommerce Executive
- Ecommerce Development
- Digital Marketing
- E-commerce Consultant
- Digital Commerce Coordinator
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Confidential Company