Send me Jobs like this
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
The Education Associate is a guest facing role which welcomes and interacts with guests of all age. This position is responsible in delivering the important information in the assigned Zoological attractions and/or exhibits. This position requires the ability to stand and walk for an entire shift; handle and work with animal ambassadors including mammals, birds, Reptiles and some aquatic species. Lift, push and pull 15kg; and work in varying shifts/hours based on business need, to include opening, mid-, and closing shifts; weekends, and holidays.
- Delivers the education facts on the assigned attraction/exhibit
- Maintains theme park s knowledge to provide updated information to the guests
- Handles guests concerns and queries, provide appropriate resolution, and available and achievable service recovery as needed
- Prepares educational materials and maintains its professional appearance
- Ensures all departmental checklists are consistently completed and informs line manager for any tasks that requires action
- Fosters a culture of human and animal safety by following all safety policies and practices in accordance with HSE policy and department s SOPs
- Promotes products, services and activities available to the guests
- Completes all required trainings and maintains professional development and competencies
- Maintains cleanliness and organization of the workplace for designated areas
- Performs other duties as assigned
Desired Candidate Profile
Job Essentials:
- High School Diploma / Bachelor s Degree or equivalent experience
- 1 year of experience in customer service
- Experience in zoological and/or theme park setting is a plus
- Outgoing personality
- Excellent skills in customer/guest interaction
- Excellent English communication skills, verbal and written
- Basic knowledge of educational principles and instructional design models
- Basic computer skills, including MS Office applications
Company Industry
Keywords
- Education Associate
Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com