• Employee relations is part of personnel management or human resources. Many organisations require employee relations officers as advisers on specific areas of employment law, to negotiate during union or employee disputes and to ensure the wider workforce is aware of company policies and procedures.
• Maintaining employment policies.
• Managing employment tribunal cases.
• Managing issues such as long-term absence.
• Advising the HR team in dealing with employee relations issues and maintaining good relations.
• Consulting with trade unions.
• Employee relations representatives often assist in negotiating labor relations. This may entail dealing with wages, pensions, and benefits complaints, in addition to other practices in the workplace.
• Employee relations representatives also must be familiar with personnel rules and practices. They need to understand well labor law, as well as any rules that are specific to their employer.
• The Human Resources Administration (HRA) Office is seeking an experienced and highly motivated individual to join our team as an Employee Relations Officer. Major duties and responsibilities include but are not limited to:
• Requires extensive experience in investigating employee misconduct and a working knowledge to provide advice, guidance and counsel regarding various employee matters, i.e. grievances, progressive discipline, Fair Labor Standards Act , Assists in complaints and inquiries, day to day personnel operations and Department of Economic Security and Human Resources Administration(HRA) policies, etc.
• Reviews disciplinary actions, investigative reports, official responses and other documents to ensure they are consistent and adhere to all departmental policy and procedures, departmental structure and functions and employment laws, rules and regulations.
• Frequently holds meetings with assigned Division HR staff regarding pending investigations, difficult employee relations cases, appropriate progressive disciplinary steps and seeks advice from the Legal Dept. for responding to complex legal issues.
• Conducts administrative investigations on behalf of HRA and in conjunction with assigned Divisions.
• Actively participates in work groups to assist with establishing standard work templates, user guides, standard operating procedures and HR training, as necessary.
Desired Candidate Profile
3-5 years of relevant and progressive Employee Relations work experience.
• Knowledge of human resources, leadership practices and principles; management, administrative and organizational principles, departmental policies, procedures, structure, functions, employment laws, rules and regulations.
• Knowledge of administrative techniques, interviewing techniques, and report writing/formatting
• High knowledge by the Egyptian Labor law.
• Skill in conducting research and compiling data in concise reports; effective oral and written communication.
• Establishing and maintaining effective working relationships with a diverse group of staff and various levels of management, other agencies, community resources, vendors and the public.
• Ability to work in a fast paced environment, multi-task, be flexible and manage a diverse range of administrative functions.
• Ability to respond to all customers with tact, diplomacy, accuracy, in an appropriate and timely manner.
• Ability to plan and make independent decisions; review issues and make well-reasoned and fully supportive recommendations; be unbiased, objective and through when working with employee relations issues or conducting investigations; establish priorities and set own work agenda