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Oracle ERP/HCM Account Manager for Commercial Sector - Levant&Qatar

Oracle

Posted on May 17, 2019

5 - 8 years Dubai - United Arab Emirates

Bachelor of Arts. Any Nationality

Opening 01

Job Description

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*Responsible for selling Oracle's enterprise application software and related services to and maintaining relationships with existing accounts in a defined territory.
Primary job duty is to sell business applications software/solutions and related services to and maintain relationship with existing accounts. Manage sales through forecasting, account resource allocation, account strategy, planning and post closure customer support. Develop solution proposals encompassing all aspects of the application. Participate in the development, presentation and sales of a value proposition. Negotiate pricing and contractual agreement to close the sale. Identify and develop strategic alignment with key third party influencers.
5-8 years field sales experience with focus on large strategic accounts including applications sales experience. Highly developed selling, customer relations and negotiation skills. Successful sales track record. Oracle knowledge and/or knowledge of Oracle's competitors. Interaction with C level players. Team player. Ability to penetrate accounts and meet with stakeholders within accounts. Excellent written, verbal, and interpersonal skills. Presentation skills. Travel may be needed. Bachelor degree or equivalent. Job duties are varied and complex, needing independent judgment. May have project lead role.
As part of Oracle's employment process candidates will be required to complete a pre-employment screening process, prior to an offer being made. This will involve identity and employment verification, salary verification, professional references, education verification and professional qualifications and memberships (if applicable).
As part of Oracle's employment process candidates will be required to complete a pre-employment screening process, prior to an offer being made. This will involve identity and employment verification, salary
verification, professional references, education verification and professional qualifications and memberships (if applicable).
As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).


IT - Software Services

Accounts / Taxation / Audit / Company Secretary

Desired Candidate Profile

*
CLOUD APPLICATIONS (SAAS) Shape the business landscape of tomorrow with the most complete and exciting suite of SaaS Applications in the world. Join Oracle as a Cloud Sales Professional and sell our HCM, ERP, EPM and CX Sales and Marketing Cloud to transformational customers across EMEA. Oracle Human Capital Management Cloud (HCM) Talent acquisition and retention is crucial for business success. Empower your customers with the tools to build winning teams.
Enterprise Resource Planning Cloud (ERP) Fast-moving market dynamics require business insight to remain one step ahead of the competition. Help your customers build the back office capabilities to gain an advantage.
Enterprise Performance Management Cloud (EPM) Modern businesses have rapid planning cycles that need to keep pace with change and respond to business volatility. Help your customers unlock their potential.
Customer Experience Cloud (CX) Modern businesses strive to provide a seamless experience across several different channels. Help your customers deliver that experience.
Job Description:
Performs outbound and inbound communication to CX Customers to sell additional services and solutions.
Assists customer contacts with challenges and problems converting them into sales opportunities when possible.
Maintains a working knowledge of the complete capabilities of CX s services and of SaaS s internal operational processes
Maintain an active pipeline of forecasted sales to meet monthly quota objectives while working through each opportunity with manager
Works to improve overall customer satisfaction in assigned customer accounts
Manages complex, challenging and/or largest customers of any AMs on the same team
Serves as the first line in the escalation path for customer satisfaction issues
Has complete knowledge of SaaS products and services
May mentor and coach lower level/new Account Managers while also attending to their personal job goals and responsibilities
Liaises with Professional Services, SC and Support organizations to resolve issues for customers. Escalates potential issues to manager when needed.
Qualifications/Skills:
5 years experience in business applications sales preferably in a software / technology Industry
Strong applications background and understanding of software systems
Strong background in selling software applications to Enterprise Market with knowledge of competing vendors in Gulf region
Excellent understanding of business applications - ERP. CRM and CX
Advanced knowledge of Sales methodology
Has well superior communication skills to execute complex sales transactions and to provide information and to clarity to any sales deals; or problem resolution situation.
Conducts interactions with internal/external clients, peers, and management in a polished and highly professional manner
Demonstrates excellent written and verbal communication skills
Displays above average customer orientation skills
Above average analytical and problem solving abilities
Strong presentation skills
Best among peers negotiation skills
Advanced knowledge of Sales methodology
BA/BS degree in business/related field or equivalent work experience.

Keywords

Oracle ERP/HCM Account Manager for Commercial Sector - Levant&Qatar

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Oracle

Oracle is a global provider of an integrated array of applications, storage, databases, servers, and cloud technologies to cater to the needs of the modern businesses. Oracle simplifies IT with its integrated, open and complete business software and hardware systems. The company offers a broad range of cloud deployment, software and system models to meet the unique needs of every business. Headquartered in San Francisco, USA, Oracle has successfully marked its presence in the wider regions including the Middle East, Africa, Europe, Americas, and Asia Pacific. With more than 420,000 customers across 145 countries, the organization’s services enable companies to optimize their technology resources and investments.





Through the years, the company has been recognized by its partners, users, trade publications and the technology industry with several awards for its outstanding business practices and offerings. At Oracle, career opportunities are ample for the talented and dedicated people who want to help the organization’s customers around the globe. The company employs over 135,000 employees around the globe, including 18,000 consulting experts, 40,000 developers and engineers, and 16,000 support personnel. The organization offers an excellent opportunity to work in a diverse and flexible culture and experience the unmatched benefits such as training, development and learning opportunities to grow at all the levels of career.

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