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ERP/HCM Commercial Sector Account Manager Egypt/North Africa/Levant re

Oracle

Posted on May 16, 2018

5 - 8 years Egypt - Egypt

Bachelor of Arts, Bachelor of Science. Any Nationality

Opening 01

Job Description

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*Responsible for selling Oracle's enterprise application software and related services to and maintaining relationships with existing accounts in a defined territory.
Primary job duty is to sell business applications software/solutions and related services to and maintain relationship with existing accounts. Manage sales through forecasting, account resource allocation, account strategy, planning and post closure customer support. Develop solution proposals encompassing all aspects of the application. Participate in the development, presentation and sales of a value proposition. Negotiate pricing and contractual agreement to close the sale. Identify and develop strategic alignment with key third party influencers.
5-8 years field sales experience with focus on large strategic accounts including applications sales experience. Highly developed selling, customer relations and negotiation skills. Successful sales track record. Oracle knowledge and/or knowledge of Oracle's competitors. Interaction with C level players. Team player. Ability to penetrate accounts and meet with stakeholders within accounts. Excellent written, verbal, and interpersonal skills. Presentation skills. Travel may be needed. Bachelor degree or equivalent. Job duties are varied and complex, needing independent judgment. May have project lead role.
As part of Oracle's employment process candidates will be required to complete a pre-employment screening process, prior to an offer being made. This will involve identity and employment verification, salary
verification, professional references, education verification and professional qualifications and memberships (if applicable).


IT - Software Services

Sales / Business Development

Desired Candidate Profile

CLOUD APPLICATIONS (SAAS) Shape the
business landscape of tomorrow with the most complete and exciting suite of
SaaS Applications in the world. Join Oracle as a Cloud Sales Professional and
sell our HCM, ERP, EPM and CX Sales and Marketing Cloud to transformational
customers across EMEA. Oracle Human Capital Management Cloud (HCM) Talent
acquisition and retention is crucial for business success. Empower your
customers with the tools to build winning teams.
Enterprise Resource Planning Cloud
(ERP) Fast-moving market dynamics require business insight to remain one step
ahead of the competition. Help your customers build the back office
capabilities to gain an advantage.
Enterprise Performance Management
Cloud (EPM) Modern businesses have rapid planning cycles that need to keep pace
with change and respond to business volatility. Help your customers unlock
their potential.
Customer Experience Cloud (CX) Modern
businesses strive to provide a seamless experience across several different
channels. Help your customers deliver that experience.
Job Description:
Performs outbound and inbound
communication to ERP/HCM/CX Customers to sell additional services and solutions
Assists customer contacts with
challenges and problems converting them into sales opportunities when possible
Maintains a working knowledge
of the complete capabilities of ERP/HCM/CX s services and of SaaS s internal
operational processes
Maintain an active pipeline of
forecasted sales to meet monthly quota objectives while working through each
opportunity with manager
Works to improve overall
customer satisfaction in assigned customer accounts
Manages complex, challenging
and/or largest customers of any AMs on the same team
Serves as the first line in the
escalation path for customer satisfaction issues
Has complete knowledge of
NetSuite s products and services
May mentor and coach lower
level/new Account Managers while also attending to their personal job goals and
responsibilities
Liaises with Professional
Services, SC and Support organizations to resolve issues for customers. Escalates
potential issues to manager when needed
Qualifications/Skills:
5 years
experience in software sales preferably in a BPO or software Industry
Strong
applications background and understanding of software systems
Strong
background in selling software applications to Enterprise Market with knowledge
of competing vendors
Excellent
understanding of business applications such as ERP. CRM and CX
Advanced
knowledge of Sales methodology
Has well superior communication
skills to execute complex sales transactions and to provide information and to
clarity to any sales deals; or problem resolution situation.
Conducts
interactions with internal/external clients, peers, and management in a
polished and highly professional manner
Demonstrates
excellent written and verbal communication skills
Displays above
average customer orientation skills
Above average
analytical and problem solving abilities
Strong presentation
skills
Best among peers
negotiation skills
Advanced knowledge
of Sales methodology
Education:
BA/BS degree in
business/related field or equivalent work experience.

Keywords

CRM BPO ERP Back office Outbound Customer support Business Analyst Analytical Oracle Forecasting

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Oracle

Oracle is a global provider of an integrated array of applications, storage, databases, servers, and cloud technologies to cater to the needs of the modern businesses. Oracle simplifies IT with its integrated, open and complete business software and hardware systems. The company offers a broad range of cloud deployment, software and system models to meet the unique needs of every business. Headquartered in San Francisco, USA, Oracle has successfully marked its presence in the wider regions including the Middle East, Africa, Europe, Americas, and Asia Pacific. With more than 420,000 customers across 145 countries, the organization’s services enable companies to optimize their technology resources and investments.





Through the years, the company has been recognized by its partners, users, trade publications and the technology industry with several awards for its outstanding business practices and offerings. At Oracle, career opportunities are ample for the talented and dedicated people who want to help the organization’s customers around the globe. The company employs over 135,000 employees around the globe, including 18,000 consulting experts, 40,000 developers and engineers, and 16,000 support personnel. The organization offers an excellent opportunity to work in a diverse and flexible culture and experience the unmatched benefits such as training, development and learning opportunities to grow at all the levels of career.

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