Escalations Jobs in Dubai

• 3 - 5 Years
• Dubai - United Arab Emirates

Manage critical production outages, provide technical support, analyze system architecture, and ensure production quality while collaborating with teams.

• 1 - 6 Years
• Dubai - United Arab Emirates (UAE)

Responsible for outbound calling, record maintenance, escalation management, and documentation while providing excellent customer service in the telecom industry.

• 0 - 6 Years
• Dubai - United Arab Emirates (UAE)

Lead customer service team to enhance operational efficiency, manage escalated complaints, and drive customer satisfaction using data-driven decision making.

• 3 - 8 Years
• Dubai - United Arab Emirates (UAE)

Ensure quality assurance and customer service in eCommerce by monitoring operations, handling escalations, and managing customer complaints effectively.

• 5 - 7 Years
• Dubai - United Arab Emirates

Provide user support, troubleshoot cloud technologies, mentor team members, and possess strong skills in network monitoring, programming, and customer service.

• 3 - 10 Years
• Dubai - United Arab Emirates

Ensure compliance with service-level commitments, manage vendor relationships, drive automation, and support incident response in a fast-paced environment.

• 5 - 15 Years
• Dubai - United Arab Emirates

The role involves product positioning, customer needs assessment, solution presentation, project planning, and managing customer escalations in presales activities.

• 7 - 9 Years
• Dubai - United Arab Emirates

The role involves customer health monitoring, driving outcomes, advocacy, enablement, strategic planning, and risk mitigation in digital transformation.

• 8 - 10 Years
• Dubai - United Arab Emirates

The role involves managing operational risks, implementing controls, and ensuring compliance while supporting business strategies and governance frameworks.

• 0 - 2 Years
• Dubai - United Arab Emirates

Process reservation requests, explain policies, accommodate special requests, and maintain guest relations while following company standards and procedures.

• 0 - 5 Years
• Dubai - United Arab Emirates

Process reservation requests, explain policies, accommodate special requests, and maintain guest relations while adhering to company standards and confidentiality.

• 2 - 7 Years
• Dubai - United Arab Emirates

Conduct in-depth analysis of AML alerts, document findings, ensure compliance, and possess strong communication and analytical skills with a background in investigations.

• 2 - 5 Years
• Dubai - United Arab Emirates

The role involves completing a 10-month program focused on customer success, digital transformation, and managing customer relationships in various SAP solutions.

• 0 - 2 Years
• Dubai - United Arab Emirates

Process reservation requests, verify room availability, explain policies, accommodate special requests, and maximize revenue through effective sales techniques.

• 0 - 10 Years
• Dubai - United Arab Emirates

Ensure professional communication, process reservations, accommodate special requests, and maximize revenue while maintaining confidentiality and team collaboration.

• 0 - 4 Years
• Dubai - United Arab Emirates

Process reservation requests, explain policies, accommodate special requests, and maintain guest relations while following company standards and procedures.

• 2 - 4 Years
• Dubai - United Arab Emirates

Process reservation requests, explain policies, accommodate special requests, and maintain guest relations while following company procedures and maximizing revenue.

• 3 - 6 Years
• Dubai - United Arab Emirates

Manage the Due Diligence Team, ensuring compliance with regulations, KYC procedures, and providing training in banking and finance.

• 3 - 6 Years
• Dubai - United Arab Emirates

Responsible for investigating unusual transactions, preparing Suspicious Transaction Reports, and supporting Anti-Money Laundering investigations with strong analytical skills.

• 5 - 7 Years
• Dubai - United Arab Emirates

Lead and grow Escrow Services portfolio, drive client acquisition, ensure compliance, and enhance operational excellence with a strong regulatory network.

• 8 - 10 Years
• Dubai - United Arab Emirates

Oversee portfolio management and strategic direction of wealth and investment products, ensuring compliance and driving revenue growth through innovative solutions.

• 10 - 15 Years
• Dubai - United Arab Emirates (UAE)

Lead multi-entity ERP Cloud program delivery, manage projects, ensure governance, and drive process re-engineering with strong vendor management and strategic alignment.

• 2 - 4 Years
• Dubai - United Arab Emirates (UAE)

The role involves monitoring security alerts, performing incident response, and analyzing threats while ensuring compliance with security policies.

• 3 - 8 Years
• Dubai - United Arab Emirates (UAE)

Monitor customer service operations, manage customer journeys, analyze feedback, and support cross-functional teams while enhancing performance and vendor management.

• 3 - 5 Years
• Dubai - United Arab Emirates (UAE)

Design, deploy, and maintain VoIP and PBX systems, manage SIP trunks, and provide user support in telecom engineering.

• 5 - 7 Years
• Dubai - United Arab Emirates

Responsible for monitoring network alarms, incident handling, vendor performance analysis, and disaster recovery, requiring strong problem-solving and communication skills.

• 10 - 12 Years
• Dubai - United Arab Emirates

Oversee non-financial regulatory reporting, ensuring accuracy and compliance while leading teams, managing relationships, and driving process improvements.

• 15 - 20 Years
• Dubai - United Arab Emirates

Lead project management strategy, oversee budgets, manage risks, ensure compliance, and build stakeholder relationships while driving project delivery excellence.

• 2 - 5 Years
• Dubai - United Arab Emirates

Provide on-site IT support, resolve Level 2 issues, manage network and hardware, and educate users while collaborating with support teams.

• 12 - 14 Years
• Dubai - United Arab Emirates

Responsible for administration, maintenance, and security of IT systems, optimizing costs, and providing support for Microsoft and cloud technologies.