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Escalations Jobs in Dubai

Escalation Specialist

Resolve complex customer complaints, analyze feedback, collaborate with teams, and enhance customer experience while maintaining detailed records and supporting training initiat...

16 Oct
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Back Office Assistant

Sawa International
  • 1 - 6 Years
  • Dubai - United Arab Emirates (UAE)

Responsible for outbound calling, record maintenance, escalation management, and documentation while providing excellent customer service in the telecom industry.

Easy Apply30+ days ago

Contact Centre Manager

Confidential Company

  • 8 - 15 Years
  • Dubai - United Arab Emirates (UAE)

Manage call centre operations, drive customer satisfaction, improve efficiency, and lead a team while ensuring compliance and performance monitoring.

Easy Apply30+ days ago

Field Support Specialist 3

Oracle

Responsible for technical support and installations in data centers, requiring strong IT infrastructure skills, customer service, and effective communication.

Easy Apply30+ days ago

On-site - Incident Manager

Manage incident lifecycle, coordinate with IT teams, ensure compliance with ITIL, and enhance customer processes while delivering excellent service.

30+ days ago

Quality Assurance Executive (Customer Service in E-comm) - Grandiose

Ghassan Aboud Group FZE

Ensure quality assurance and customer service in eCommerce by monitoring operations, handling escalations, and managing customer complaints effectively.

Easy ApplyMultiple Vacancies30+ days ago

Security Platform Engineer

Provide user support, troubleshoot cloud technologies, mentor team members, and possess strong skills in network monitoring, programming, and customer service.

30+ days ago

Multi-Property Reservation Agent

Marriott International

Process reservations, changes, and cancellations while ensuring guest satisfaction and compliance with company policies; requires high school diploma.

3 Nov

Senior Automation & AI Manager

careem

Manage automation programs, drive data analytics, and implement AI solutions to enhance customer service and operational efficiency across various business verticals.

31 Oct

Project Manager

Commercial Bank of Dubai

Deliver projects on time and within budget, manage stakeholders, and improve IT capabilities while ensuring compliance and quality standards.

28 Oct

Manager, Sales Governance & Oversight

Commercial Bank of Dubai

Lead governance for external sales agencies, design incentive structures, manage vendor compliance, and ensure alignment with regulatory standards and customer experience.

27 Oct

Multi-Property Reservations Agent

Marriott International

Process reservation requests, verify room availability, explain policies, accommodate special requests, and maintain guest relations while following company standards.

27 Oct

Facilities Management and Administration Officer

Commercial Bank of Dubai

Assist in planning and executing facilities management activities, ensuring compliance, vendor relations, and effective communication with stakeholders.

17 Oct

Senior Escrow Manager

Commercial Bank of Dubai

Lead and grow Escrow Services portfolio, drive client acquisition, ensure compliance, and enhance operational excellence with a strong regulatory network.

30+ days ago

Manager, Operational Risk Framework

Commercial Bank of Dubai

Develop and manage operational risk frameworks, implement risk assessments, and enhance control environments while ensuring compliance with banking regulations.

30+ days ago

Director - Project Delivery

DUBAI PROPERTIES GROUP LLC

Lead project management strategy, oversee budgets, ensure compliance, manage risks, and cultivate stakeholder relationships while driving project delivery excellence.

Easy Apply17 Oct

Network Engineer – Extreme Networks

Voxtron Middle East LLC

Seeking a skilled Network Engineer to implement, monitor, and troubleshoot Extreme Networks solutions, ensuring network security and performance optimization.

Easy Apply30+ days ago

Director - Project Delivery

DUBAI PROPERTIES GROUP LLC

Lead project management strategy, oversee budgets, manage risks, ensure compliance, and foster stakeholder relationships while driving project delivery excellence.

Easy Apply30+ days ago

Hub Supervisor (First Mile & Last Mile)

RNA Resources Group Limited

Responsible for optimizing Last Mile operations, managing delivery schedules, analyzing KPIs, and training staff while ensuring compliance and process improvements.

Easy Apply30+ days ago

CRM Manager

Meraki Developers
  • 3 - 8 Years
  • Dubai - United Arab Emirates (UAE)

Lead post-sales operations and client servicing in Dubai's real estate sector, ensuring compliance with regulations and managing collections effectively.

Easy ApplyEmployer Active30+ days ago

Program Manager Cloud ERP

BITECH MIDDLE EAST ON DEMAND LABORS SUPPLY EST.

Lead multi-entity ERP Cloud program delivery, manage projects, ensure governance, and drive process re-engineering with strong vendor management and strategic alignment.

Easy Apply30+ days ago

Cybersecurity Portfolio Assurance Manager

The Emirates Group

Lead cybersecurity portfolio assurance, optimize security controls, mentor teams, and drive innovation in risk management and compliance with industry standards.

Employer Active7 Nov

Customer Support Officer

Dar Exchange LLC

  • 2 - 7 Years
  • Dubai - United Arab Emirates

Manage customer complaints, ensure compliance with UAE consumer protection regulations, provide training, and maintain professionalism in customer interactions.

4 Nov

Financial Crime Investigator

Handle financial crime investigations, maintain logs, ensure compliance, and possess strong analytical skills with a Bachelor's degree in a related field.

30 Oct

Senior Technical Support Engineer

Provide exceptional technical support, troubleshoot complex issues, and possess skills in Java, relational databases, and cloud platforms.

14 Oct

Director of Customer Service

Ministry of Education Dubai

  • 15 - 17 Years
  • Dubai - United Arab Emirates

Lead customer service operations, enhance customer experiences, optimize call center performance, and drive continuous improvements with strong leadership and problem-solving sk...

30+ days ago

Operation Supervisor - Express

The role involves managing operations, resolving customer issues, ensuring quality service, and implementing workflow systems while mentoring the team.

30+ days ago

Technical Account Manager

Mondia Media

Serve as a liaison for technical integration, manage customer relationships, provide technical guidance, and ensure project success through collaboration and communication.

30+ days ago

Delivery Manager Data, Analytics, and AI Services.

BigTapp

  • 12 - 14 Years
  • Dubai - United Arab Emirates

Oversee Data, Analytics, and AI project delivery, ensuring client satisfaction, resource optimization, and risk management while leading project teams effectively.

Easy Apply30+ days ago

Program Manager, Network Health/Trust & Safety

Amazon

  • 5 - 10 Years
  • Dubai - United Arab Emirates

Lead compliance and enforcement initiatives, manage operational programs, analyze performance data, and collaborate with stakeholders to enhance safety and governance.

29 Oct

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