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Events Admin Clerk

Marriott Hotels Resorts /JW Marriott

Posted on July 5, 2018

2 - 3 years Dubai - United Arab Emirates

Any Nationality

Opening 01

Job Description

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JOB SUMMARY
Complete the daily administrative tasks related to the event planning department; support the event planning team during the planning stage of certain events. Full responsibility of handling internal events; Follow up on special banquet event arrangements and standards to ensure compliance.
CANDIDATE PROFILE
Education
College degree preferred
Multi-lingual preferred
Skills and Knowledge
Understand group and catering positioning of the hotel.
Attention to details
Confident and quick learner
Problem solving skills
Organization skills and multitasking
Understanding of capacities and catering styles of the hotel
Understanding of how the different departments within the hotel are linked to each other
Effective communication skills and professional use of English language
Distribute information in a concise, well-organized and detailed manner
Quick intuitive response and action
BUSINESS RESULTS
Balanced Scorecard Results: Implements strategies and executes activities to drive and continuously improve financial results, guest satisfaction, human capital index and market share.
Essential Functions

Act as a support to the event coordinators, executives and mangers

Administrative event execution.

Creating Banquet Event Orders.

In charge of the (digital) event signage throughout the hotel.

Coordinate ESS (event satisfaction survey) information.

Handle daily tasks to include; preparing the BEO meeting material, daily distribution of event details to the rest of the hotel, managing meal vouchers, etc.

Daily actualization of the event manager s events by checking the actual revenue in Opera and changing the status to Actual in the system.

Filing of paperwork ( e.g. credit cards, passport copies, etc.) according to Marriott Standards

Handling 15-min training topics

Handling of the purchasing tool (FMC), raising Purchase Orders (PO s), dealing with finance and other system support.

Designing floor plans in Meeting Matrix.

Handles the internal meetings as well as other small events as assigned by management

Focus to communicate and deliver outstanding events to the customer.

Focus on future planning potential problems and/or conflicts from a service/planning point of view and solutions towards them to improve guest satisfaction and planning efficiency.

Finalize the billing process with accounting.

Strong intuitive support for the event planning team.

Guidance and support throughout the event.

Be available as needed during the event phase for their assigned groups,

Attend and prepare the daily communication tool; BEO meeting.

Identify up-selling opportunities. Up-sell last minute items accurate.

Show around in connection with in-house functions.

Coordinate welcome packages and thank you letters/gifts.

Performs other related tasks as assigned by management.


Hotels / Hospitality

Administration

Keywords

Catering Billing Event planning guest satisfaction System support human capital Credit cards Incharge Administration Management

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Marriott Hotels Resorts /JW Marriott

Founded by J. Willard and Alice Marriott in 1927, Marriott International, Inc. is a leading global lodging company headquartered in Washington, DC in Bethesda, Maryland. It has over 6,000 properties in nearly 122 countries- Middle East & Africa (245 properties, 29 countries), Europe (512 properti es, 37 countries), United States & Canada ( 4,526 properties, 2 countries), Caribbean & Latin America (225 properties, 33 countries), and Asia-Pacific (572 properties, 21 countries). Marriott International, a FORTUNE 500 Company, started its operations in the Middle East in 1980 with Riyadh Marriott Hotel in Saudi Arabia.





Marriott’s portfolio of brands includes JW Marriott and Marriott Hotels, the flagship brand of Marriott with over 500 international locations, along with the other 30 brands. The ever-evolving and award-winning brands of the organization continue to bring in customer satisfaction by offering exceptional amenities and attentive guest care that sets the industry standards. Known as one of the ‘best employers’, Marriott maintains a work culture that puts its people first. The organization offers excellent benefits and career paths that help its employees to grow professionally and personally. Marriott International promotes innovation, diversity, teamwork and a thriving culture. Marriott International’s merger with Starwood Hotels & Resorts has strengthened its position as the best travel company in the world.



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