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Accor Hotels

Posted on October 3, 2019

1 - 2 years Doha - Qatar

Diploma(Hotel Management), Bachelor of Hotel Management(Hotel Management). Any Nationality

Opening 01

Job Description

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Key tasks
Consistently offer professional, friendly and engaging service.
Ensure prompt and courteous service is extended to both internal and external customers.
Maintain positive relationships with all guests, vendors, Colleagues and global sales network.
Actively sell guest rooms to small groups, ensuring monthly and quarter goals are met.
Solicit new business, engage new clients, and rebook existing clients.
Confirm and review function details with clients prior to arrival.
Meet clients prior to departure to ensure all details of the contract were delivered and to solicit any future business.
Maintain accounts, contact, activity and business details within the appropriate software applications.
Conduct pre convention meetings as required.
Work closely with the Culinary team and Front Office team to communicate group details.
Obtain rooming list details and request deposits where applicable.
To follow departmental policies and procedures.
To follow all safety policies.
Pullman and its talent community
The Pullman promise is built around its three values: commitment, adaptability and creativity , and these are orchestrated throughout the hotel by a specific human resources and management policy:
Body & Soul, the service attitudes model developed by Pullman
Welcomer, Quality & Attitude Manager, Event Manager - some of the new Pullman professions
A Pullman school of leadership, focusing on creativity.
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Hotels / Hospitality

Advertising / Media Planning / PR

Desired Candidate Profile

Essential and optional requirements
Bachelor s degree and/or Hotel Management degree/diploma and/or equivalent industry experience.
Minimum 1-2 years experience as events representative in hotel industry.
Must possess computer skills, including, but not limited to, Microsoft Word, Excel. Good knowledge of Opera Sales & Catering & PMS systems in order to be competent in checking bedroom and meeting space availability.
Applicable job-related skills as per accountable duties.
Excellent customer service skills, superior interpersonal skills, results-oriented and highly self-motivated.
Able to multi-task, work under pressure and learn new technologies.
Fluent in English. Arabic and 3rd language would be a plus.




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Accor Hotels

Founded in 1967 by Paul Dubrule and Gerard Pelisson in France, AccorHotels is a worldwide leading hotel group and market leader in Europe. AccorHotels includes a wide network of over 4,100 hotels in 95 countries. In the Middle East, AccorHotels’ strong network includes 88 hotels and 25,843 room s in 11 countries. Ranging from luxury to economy, the group includes a rich portfolio of 20 brands, each delivering a unique lifestyle and comfort to its guests in different parts of the world. Some of the brands include Fairmont, Thalassa Sea & Spa, Raffles, Sofitel, Pullman, Swissôtel, Grand Mercure, The Sebel, Novotel Mercure, Adagio, ibis, Jo&Joe, Mama Shelter, and Onefinestay. With more than 100 hotels opening every year, AccorHotels has achieved a leading position in Europe.

AccorHotels employs over 2,40,000 people with its 20 brands across the globe. The Group develops and unites its team around a common philosophy of ethical commitment and ensures to:

- Provide regular training for career development

- Offer the best benefits and working conditions to all employees

- Encourage open dialogue with employee representatives to improve their work life

- Create diversity and equal opportunity at work

- Encourage employees to innovate and adapt to the digital world

AccorHotels nurtures its talented workforce and is always on a lookout to acquiring the resources to develop its hotel projects with greater efficiency and flexibility, and enhanced profitability.

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