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Executive Secretary - TIME Grand Plaza Hotel

TIME Hotels

Posted on August 2, 2018

2 - 3 years Other - United Arab Emirates

Any Nationality

Opening 01

Job Description

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The Executive Secretary is responsible for providing senior level of secretarial, clerical and administrative support in order to ensure that services are provided in an effective and efficient manner.
• Deals with in-coming and out-going mail on a daily basis and distribute in a timely manner.
• Takes incoming and placing all outgoing telephone calls promptly and courteously as per standard procedure.
• Handles and manages the General Manager schedules and calendars; and arrange meetings as required.
• Maintains stocks of office stationery.
• Attends and takes minutes for the Department Heads Meeting.
• Develops and maintains office procedures and systems and ensure smooth office operations, with a trace system in place.
• Ensures that all incoming external reports are issued in a timely manner.
• Liaises with all management and staff in a spirit of team work to ensure a smooth and efficient administration of the hotel.
• Reminds Department Heads of reports due.
• Prepares, assembles and distributes various reports and documents as compiled by the General Manager.
• Keeps General Manager's calendar constantly updated to facilitate appointment and meeting schedules.
• Establishes and maintains various filing/records/database of business contacts, traces pending items and follows up as appropriate.
• Functions as an administrative link between and among all levels of hotel employees, guests, and external contacts to ensure that all parties receive the relevant information.
• Prepares complimentary vouchers as requested by individual.
• Sends accurate replies to all guest comments and feedback signed and approved by the General Manager.
• Prepares the monthly summary report of guest comments and suggestions.
• Works according to the workload and pressure and is available for overtime when required.
• Performs other duties as assigned by the General Manager.
• 2 to 3 years experience in a similar role
• High degree of multi-tasking and time management capability
• Excellent written and verbal communication skills (Arabic speaking is a plus)
• Integrity and professionalism
Bachelor's Degree

Contact: Cecile Sahagun

Reference: CatererGlobal

Job ID: 82574691

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TIME Hotels

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