Executive Support & Sales Operations Manager RELX Group

LexisNexis is seeking a highly organized, detail-oriented Executive Support & Sales Operations Manager to support our MENA CEO and regional sales organization. This dual-role position combines high-level executive assistance with strong sales operations and analytical responsibilities. The ideal candidate is proactive, adaptable, and able to manage multiple priorities in a fast-paced environment.

Responsibilities

Executive Support

• Manage the MENA CEO s calendar, ensuring efficient scheduling and coordination of meetings, events, and travel.

• Organize logistics for internal and external meetings, including preparing agendas, briefing materials, and post-meeting follow-ups.

• Coordinate travel arrangements, accommodations, and itineraries for the CEO and wider team.

• Process expense reports for the CEO.

• Manage purchase orders for the broader team.
  

Sales Operations & Analytics

• Process and validate sales orders with accuracy and strong attention to detail.

• Maintain and organize sales documentation.

• Develop and maintain sales performance dashboards and regular KPI reporting (pipeline health, conversion rates, win/loss analysis, forecasting accuracy, etc.).

• Monitor CRM data quality and structure while ensuring consistent data hygiene across the team.

• Produce ad-hoc performance reports for senior leadership covering productivity, territory insights, and revenue trends.

• Support commission calculations, quota allocation, territory planning, and incentive modeling using Excel and/or BI tools.

• Conduct win/loss and sales cycle analyses to support sales strategy and enablement initiatives.
  

Cross-Functional Coordination

• Act as a liaison between the sales team and internal departments such as Finance, Legal, and Operations to ensure alignment and smooth process flow.

• Serve as the primary administrative contact for the team, managing logistical needs, coordinating resources, and facilitating effective communication.

Requirements

• Proven experience in executive support and/or sales operations.

• Strong analytical skills with proficiency in Excel; experience with BI tools is a plus.

• Excellent communication and interpersonal skills.

• Ability to handle confidential information with discretion.

• Strong organizational and multitasking abilities.

• English fluency is mandatory; additional languages are an advantage.

• Experience working in a multinational environment preferred.