Experienced Help Desk Technician Client of 4jobnews Posted on July 4, 2018 1 - 2 years Dubai - United Arab Emirates Any Nationality Login To ApplyRegister & ApplyApply Without Registration Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB Job Description:• Provide first-level & second-level customer support including troubleshooting issues with hardware, network/internet connectivity, email, and software applications• Manage multiple cases at once, including mentoring junior technicians• Keep well documented and updated case notes on all assigned tickets• Provide daily communication to clients on outstanding issues• Enter all time as tickets are being worked• Create and maintain client-related documentationRequirements:• Proactive identify issues that can be prevented or where solutions can be automated• Experienced advanced knowledge of basic network protocols and the OSI model• Knowledgeable ability to train others in Microsoft desktop and server operating systems• Self-motivated ability to work in a fast-moving environment and self-manage time• Multi-tasker adapt to changes quickly• Well Organized detail-oriented with the ability to document work succinctly Company Industry Recruitment / Placement Firm / Executive Search Department/Functional Area Helpdesk / Customer Service / Telecalling Keywords Troubleshooting Customer service Customer support microsoft Application software Networking protocols Operating systems Hardware networking Helpdesk OSI model Login To ApplyRegister & ApplyApply Without Registration REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at firstname.lastname@example.org People also searched for Dubai UAE All Jobs Technician Jobs in Dubai Operator Jobs in Dubai Mechanic Jobs in Dubai Customer Service Jobs in Dubai Hardware Networking Jobs in Dubai OSI Model Jobs in Dubai Customer Support Jobs in Dubai Technician Jobs in UAE Operator Jobs in UAE Mechanic Jobs in UAE Customer Service Jobs in UAE Hardware Networking Jobs in UAE OSI Model Jobs in UAE Customer Support Jobs in UAE Technician Jobs Operator Jobs Mechanic Jobs Customer Service Jobs Hardware Networking Jobs OSI Model Jobs Customer Support Jobs Client of 4jobnews View Contact Details Contact Name/ Designation: - Website https://4jobnews.com/job/experienced-help-desk-technician/ Additional Information Required Employer has requested some additional information along with your application for this job Cancel Login to Naukrigulf Continue using GOOGLE FACEBOOK All your activity will remain private or Forgot Password?