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Export Sales Services Coordinator


Posted on May 30, 2018

0 - 2 years Giza - Egypt

Any Graduation. Any Nationality

Opening 01

Job Description

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Coordinate delivery dates with Production Department and with Shipping Unit and provide after sales support to customers.
• Issue costing, quotations, tenders, and get approval from direct manager before sending it to Sales Department in order to be submitted to customers.
• Follow up on order status on a daily basis, and make sure there is no delay in orders.
• Prepare finished goods inventory reports on a daily basis and check on warehouse level for each area of sales.
• Maintain and update customers files and data on IMS system.
• Maintain all data on company s online tracking system ICOS on a weekly basis.
• Contact local shipping lines to resolve order and shipment discrepancies related to orders bookings, issuance bills of ladings, customs formalities, shipping documentations and tally them with letter of credits conditions and terms.
• Calculate containers' capacity, sizing, and number of pallets in each container.
• Coordinate with the shipping officer in order to request the containers on time and avoid penalties according to the ETA ( Estimated Time Of Arrival )
• Issue order delivery notes upon receiving dates from a unit.
• Issue customer complaint forms with related documents such as invoice, loading manifest, and customer reference in order to complete the customer complaint cycle.


Logistics / Supply Chain

Desired Candidate Profile

University degree or equivalent, preferable to have bachelor of commerce.
• English and French languages are a must.
• 0 - 2 Years of experience in Customer Service.
• Computer literacy.
• Internet skills.
• Good listening ability.
• Good communication and organizational skills
• Team work spirit.
• Candidate should be located in 6th of October City


Supply chain Costing Customer service Tally Customer support French IMS After sales support Production department Sales Manufacturing


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About this Company
INDEVCO, headquartered in Lebanon, is an international manufacturing group that produces paper, plastic and corrugated packaging for agricultural, beverage, construction, catering, processed food, dairy, industrial, paramedical and pharmaceutical, chemical and petrochemical,...
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