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Export Sales Support Specialist

Hero mea

Posted on November 7, 2019

0 - 3 years Cairo - Egypt

Any Graduation. Any Nationality

Opening 01

Job Description

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Being a contact person between Customers and all company departments
• Follow up with regular customers on receiving orders before the monthly cut-off date
• Place orders in SAP
• Issue perform invoices and send it to each customer
• Follow up with factory production, loading schedule, and keep customers updated
• Manage any deviation that happens between order, actual production and loading in co-ordination between factory, logistics, and customers.
• Internal communication with the related departments (production - purchasing - marketing)
• Get the confirmation on the production and shipping date.
• Ensure that any change in the original order is communicated and get the approval from the customer and production before taking any action.
• Following up with procurement, production and inventory to guarantee customer convenience.
• Follow up with customers on receiving the payment in the right timing
• Follow up with logistics affecting the shipment in the right timing and according to customer instruction.
• Follow up with logistics the issuance of shipping documents in the right way as per customer needs.
• Handle any further needs from the customer upon consignment arrival at destination port for covering customs and/or health requirements
• Send customer satisfaction forms to all customers
• Prepare progress logs for Export Supervisor
• Attend production planning meeting and follow up on required points
• Communicate with R&D dep on new BOM
job requirements
0 to 3 years
Not Specified at least

FMCG / Foods / Beverages

Sales / Business Development

Desired Candidate Profile

Bachelor s degree.
• English language and computer skills (Word, excel , Power Point) are essential for this position
• 0-3 years of Experience.
• Sales support previous experience is a plus.
• Selling skills
• Soft skills (time management, problem solving , Negotiation)
• Presentation skills
• International trading
• Customer satisfaction
• Computer skills
• Language skills
• Financial skills
• International trading knowledge


Export Sales Support Specialist


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Hero mea

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