F&B Attendant (Chinese Speaking) InterContinental

As a Chinese-speaking Food & Beverage Attendant at InterContinental Abu Dhabi, you will be an integral part of delivering an exceptional dining experience to our diverse guests. You will provide personalized, attentive, and anticipatory service to ensure our Chinese-speaking guests feel welcomed and understood. Your role involves supporting the daily operations of our restaurant outlets, ensuring service excellence in line with InterContinental Hotels Group (IHG) brand standards.

A little taste of your day-to-day:

Every day is different, but you ll mostly do:

• Greet guests warmly and professionally, offering assistance in both English and Chinese.
• Present menus, explain menu items, and make recommendations where appropriate.
• Take food and beverage orders accurately and promptly.
• Serve food and beverages efficiently while adhering to brand standards.
• Handle guest queries and feedback in a courteous and effective manner.
• Maintain cleanliness and hygiene of the dining area, tables, and service stations.
• Ensure all billing and payment procedures are handled correctly.
• Work closely with kitchen and bar teams to ensure smooth service flow.
• Follow all food safety, hygiene, and health regulations.
• Assist in setting up and clearing tables, and resetting for the next service.
• Represent the InterContinental brand with elegance and attention to detail at all times.

What we need from you:

• Previous experience in a hotel or restaurant setting is preferred.
• Fluency in Mandarin or Cantonese and English is essential.
• Excellent interpersonal and communication skills.
• Positive attitude, team player, and passion for hospitality.
• Flexibility to work shifts, weekends, and holidays as needed.
• Knowledge of international dining etiquette and customer service standards.
• Ability to stand for long periods and manage high-paced service environments.