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F&B Supervisor

Grosvenor House, a Luxury Collection Hotel, Dubai

2 - 5 years Dubai - United Arab Emirates

Any Graduation. Any Nationality


, Posted on March 1, 2018 1 Opening

Job Description

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Company:
Marriott International is the world s leading global
hospitality company, with more brands, more hotels and more opportunities for
associates to grow and succeed. With 5,700 properties, you ll find us in your
neighborhood and in more than 110 countries across the globe. Learn about our
30 hotel brands at www.marriott.com/marriott-brands.mi. Find Your World.
Property
Description:
A pinnacle of perfection, set within the cosmopolitan
Dubai Marina. Grosvenor House Dubai is a landmark of prestige and a symbol of
refinement. It is a home for culture, creative excellence, and a collector of
lasting impressions.
Grosvenor House is a name steeped in excellence and combines luxurious
standards with futuristic flair. A guardian of tradition, perfectly refined.
The Grosvenor House prides itself on its impeccable service, built on the
legendary hospitality of Arabia. Every wish expressed is met with equal
measures of priority, discretion and charm.
Located close to the city center within easy reach of business and leisure
facilities, the Grosvenor House is the ideal location for business, leisure or
for it your home.
Key Position Requirement:
Dynamic,
self motivated, hands-on experience, energetic, focused, open for
challenges, success oriented, go-getter,
decision-maker, passionate, have a yes approach, be creative and thinks out of
the box .
The Supervisor supervises and assists in the service
of a quality food & beverage product to guests. Assist in the development
of food & beverage products and services and answer guest requests and
resolve guest problems.
Key duties &
responsibilities and skills required:

Handle all guest and internal guest
complaints and inquiries in a courteous and efficient manner, following
through to make sure problems are resolved satisfactory.

Take guest orders and deliver items
without unnecessary delay.

Liaise and communicate effectively with
all departments to ensure seamless transfer of information takes place.

To be fully aware with F&B policies
and procedures.

Understand and strictly adheres to Rules
and Regulations established in the Employee handbook and the hotel s
policies concerning fire, hygiene, health and safety.

Upselling and identification of
additional revenue opportunities. Achieving sales outlets sales targets.

Maintain and adhere to billing policies
and procedures.

Maintain positive teamwork at all times.

Arrange meal breaks for team members
sensibly.

Allocate tasks to the team to ensure all
duties carried out thoroughly and on time.

Coach and supervising existing team
members.

Prepare rosters and report discrepancies
to the immediate supervisor, if needed.

Be able to prepare requested reports.

To perform additional duties within
F&B department.

Be able to work closely with other
departments.
Requirements:
Education,
Qualifications & Experiences
You
should be a college / university degree graduate with a minimum of two years
experiences in a similar role. You must be a computer literate with effective
communication skills and an excellent command of written and spoken English,
along with excellent presentation skills.
Knowledge
& Skills
The ideal
candidate will be a hands-on professional with a solid food & beverage
background and the passion for quality and excellence. You will be outgoing,
creative and eager to share your desire to achieve highest quality service
standards with guests and team members and you should possess understanding
hotel operation, planning for business, supervising people and excellent
customer focus.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.


Industry Type : Hotels / Hospitality
Functional Area : Chefs / F&B / Housekeeping / Front Desk

Keywords

Hospitality Billing Luxury Computer literate Policies F&B Supervisor Effective Communication Customer focus Spoken english Sales achievement

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Grosvenor House, a Luxury Collection Hotel, Dubai

Founded by J. Willard and Alice Marriott in 1927, Marriott International, Inc. is a leading global lodging company headquartered in Washington, DC in Bethesda, Maryland. It has over 6,000 properties in nearly 122 countries- Middle East & Africa (245 properties, 29 countries), Europe (512 properti es, 37 countries), United States & Canada ( 4,526 properties, 2 countries), Caribbean & Latin America (225 properties, 33 countries), and Asia-Pacific (572 properties, 21 countries). Marriott International, a FORTUNE 500 Company, started its operations in the Middle East in 1980 with Riyadh Marriott Hotel in Saudi Arabia.





Marriott’s portfolio of brands includes JW Marriott and Marriott Hotels, the flagship brand of Marriott with over 500 international locations, along with the other 30 brands. The ever-evolving and award-winning brands of the organization continue to bring in customer satisfaction by offering exceptional amenities and attentive guest care that sets the industry standards. Known as one of the ‘best employers’, Marriott maintains a work culture that puts its people first. The organization offers excellent benefits and career paths that help its employees to grow professionally and personally. Marriott International promotes innovation, diversity, teamwork and a thriving culture. Marriott International’s merger with Starwood Hotels & Resorts has strengthened its position as the best travel company in the world.



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