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Facility Co-ordinator (Customer Care Exp. only)

SBK Real Estate

Posted on November 11, 2019

1 - 6 years AED 2,000 - 3,000 ($540 - $810) Dubai - United Arab Emirates

Any Graduation. Indian Male

We offer competitive salary, executive bachelor accommodation, annual two way tickets, medical insurance etc

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Openings 02

Job Description

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ESSENTIAL DUTIES AND RESPONSIBILITIES
• Responds to client inquires and concerns. Ensures timely and quality service delivery to clients.
• Follows up with clients to ensure customer satisfaction.
• Creates work orders and assigns work orders to multiple technicians, subcontractors and vendors. Communicates work orders to technicians and assists management in resolving problems.
• Provides reports on open and closed work orders and checks status with the appropriate technician or vendor.
• Maintains files on work orders, proposals, and department files.
• Creates vendor files and checks accuracy on completed paperwork submitted by vendors.
• Trains vendors on work order and billing procedures. Processes invoices and ensures proper cost center coding.
• Assists with the inspections on the facility campus.
• Uses pc and/or PDA for work order system, email, ESS and training.
• Assist with process and procedure training.
• Other duties may be assigned.


Real Estate

Helpdesk / Customer Service / Telecalling

Desired Candidate Profile

QUALIFICATIONS
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

COMMUNICATION SKILLS
• Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding.
• Ability to write routine reports and correspondence.
• Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor.

Keywords

Customer Service Customer Care Representative Customer Care Executive Customer Support Call Center Facilities Facility Management Facility Coordinators

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SBK Real Estate

With 150 mix use buildings, SBK Real Estate manages over 7000 keys spread across Dubai, Sharjah & Ajman. Flora Hospitality, a sister concern of SBK, manages 9 hotels in Dubai, with 2 more currently under construction, and 1 hotel in India. The group has over 1100 employees spread across, lease manag ement, accounts management, facilities management & hospitality services.
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Contact

Name/ Designation:
Dimple Sharma -

Address: Suite # 201, Karama Centre, Karama
Dubai
United Arab Emirates
15904

Website https://www.sbkrealestate.com


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