Fashion Advisor Chanel

KEY PARTNERS:

Reporting to the Sales Manager, the Fashion Advisor has several key partners:

• Internally: wider fashion retail and office teams
• Externally: our clients

IN THIS METIER, WE ARE ENERGISED BY:

Client experience:

• Create a luxurious experience for every customer entering our boutique in line with Chanel s exceptional services.
• Ensure clients are welcomed in the required manner in order to create strong relationships and encourage brand loyalty.
• Ensure that sales and procedures are followed accurately.

Deliver the Chanel relational promise:

• Support the creation by proposing the Chanel full allure and offering the best of the brand to every client, putting Chanel product at the heart of the client experience.
• Build client relationships based on Chanel core value.
• Immerse clients in a transformative experience that reflects the style of Chanel.
• Contribute to make our aftersales application tangible and engage clients beyond product experience.
• Embrace the Chanel sustainability core values and fashion posture.

Boutique organization:

• Ensure that all grooming standards are in line with Chanel image as outlined in the Chanel guidelines.
• Understand and maintain all boutique areas according to current merchandising guidelines.
• Be aware about stock levels, participate regularly in inventory management including cycle counts and re-stocking.
• Work effectively and efficiently with colleagues and management in line with the Chanel values of communication, agility/growth mindset and team spirit/collaboration.