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Female Guest Relations Officer( German Speaking Language is a PLUS)

IBEROTEL MIRAMAR AL AQAH BEACH RESORT

Posted on October 10, 2019

2 - 4 years United Arab Emirates - United Arab Emirates

Diploma, Any Graduation. Any Nationality

Opening 01

Job Description

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Job Description
* Create contact and harmony between the clients and the management of the hotel.
* At the same time, try to understand any eventual problem from the client s point of view, resolving them with delicacy and diplomacy.
* Representing the hotel at any time at a high level.
* Coordinating of the information for the clients
* Information of all interesting occurrences, which happened during her/his absence.
* Know about the hotel in general and each department, also everything related to guest's reservation, vouchers, etc.
* Know the different types of rooms and suites
* Know the details of the hotel.
* Know the tour operator s representatives, maintain contact with them, their telephone numbers ready and know their visiting-schedule.
* Know all the department heads and most of the employees.


Hotels / Hospitality

Chefs / F&B / Housekeeping / Front Desk

Desired Candidate Profile


Qualifications required
Bachelors Degree /High school Diploma
Good English Communication Skills, Knowledge with Russian & German language is a plus
Minimum two years experience in the same position in a 4* or 5* hotel
Knowledge in OPERA & Microsoft Office
Female
With pleasing personality
At least 5 4 in height
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Keywords

Female Guest Relations Officer(German Speaking Language is a PLUS)

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IBEROTEL MIRAMAR AL AQAH BEACH RESORT



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