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Job Description
Roles & Responsibilities
In This Role, Your Responsibilities Will Be:
- Ensuring you are fully prepared for the service call prior to attending the client site, including ensuring spares are available
- Perform onboard service and onsite commissioning within the region and worldwide.
- Participate in the testing, calibration and verification of system setup of Emerson products and supplies of Marine systems.
- Understanding the customer requirement fully in order to provide an efficient and optimum solution
- Ensuring service reports are completed and signed in all respects, prior to submission
- Provide comprehensive remote support to customers to ensure their continuing loyalty
- Setting up, installing, configuring and maintaining simulation/demo tools or systems in the workshop/office as required
- Carrying out On the Job Training when possible for the rest of the team to share knowledge and experience
- Maintaining the condition and certification of tools
- Recognize and accept HSE Roles & Responsibilities as defined in Emerson's Company Policy and Procedures
- Be prepared to travel up to 80% of your time across the Middle East & Africa and India region
Desired Candidate Profile
You are service minded and passionate about making a difference to our customers by going the extra mile to find optimal Solutions.
- You continuously push yourself to achieve new goals and are not afraid to question the status quo by proposing creative solutions to problems.
- You work independently and structured and you always act with integrity as you are our representative towards the customers.
- You will be willing and freely able to travel up to 80% of your time across the Middle East & Africa and further afield.
- You will be occasionally required to travel during your evenings and weekends.
For This Role, You Will Need:
- Bachelor's degree with minimum 5 years experience
Preferred Qualifications That Set You Apart:
- Electrical/Electronic, Marine or Instrumentation
- Marine automation experience as service engineer
- Ability to work under pressure and handle time-sensitive tasks
- UAE driving license is an added advantage
Department / Functional Area
Keywords
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