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Field Service Engineer

Astrophysics EMEA

2 - 3 years Lebanon - Lebanon

Bachelor of Technology/Engineering. Any Nationality

, Posted on May 30, 2018 1 Opening

Job Description

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Job Description:
1. Install and service x-ray baggage scanning equipment at customer sites.
2. Promote the sales of extended service agreements.
3. Provide customers technical support by phone, and maintain customer service folders.
4. Provide Operator training classes to your customers and Maintenance training classes to their engineers.
5. Repair all components that can be repaired in house.
6. Maintain the Service Database software for all parts that are in the Service inventory, and update their status.
7. Maintain daily communication with your Office Manager while traveling.
8. Report sales opportunities of new units to the sales department.
9. Work cooperatively with the Sales team, Service department, and your Office Managers.
10. Submit all your reports in a timely manner.
11. Perform other duties and activities assigned to you by your Management.
1.Good command of spoken and written English.
2.Good team player.
3.Customer oriented.
4.Can work under pressure and solve issues independently.
5.Degree in Engineering and/or relevant professional experience.

Industry Type : Engineering Design & Consulting
Functional Area : Engineering


Customer service Technical support Management Inventory Training Database Business Executive

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Astrophysics EMEA

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