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Field Service Engineer Team Lead


Posted on October 10, 2019

8 - 12 years Doha - Qatar

Any Graduation. Any Nationality

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Job Description:
The Leidos Defense Group currently has an immediate career opportunity for a Radio Frequency In-Transit Visibility (RF-ITV) Field Service Engineer (FSE) Team Lead to work in Al Udeid Air Base, QATAR.
With responsibility and travel to various locations within the Central Command (CENTCOM) area of operations.
This is an exciting opportunity to use your Information Technology experience helping the Radio Frequency In-Transit Visibility (RF-ITV III) Program.
In this mission, we support the US Army s Program Executive Office Enterprise Information System (PEO EIS) Automated Movement and Identification Solutions (AMIS) program in maintaining and expanding the technological infrastructure, the largest in the world, which provides in-transit tracking of military cargo as it moves through the Defense Transportation System (DTS).
Primary Responsibilities:
Duties will include: Performance of site surveys by gathering RFID business process information, photos, diagrams; Installation, upgrade and/or replacement of RFID hardware and software to include Field Data Units (FDUs), fixed interrogators, modems, Radio Frequency Relays (RFRs) and various versions of RFID Read and Write software.
Monitor and maintain an Operational Readiness Rate (OR) at 95% or above for active FDU and interrogator configurations on a daily basis; Use of tools such as the In-Transit Visibility (ITV) Servers, Integrated Support System (ISS) and the daily ITV reports; Support calls and emails relating to RFID field issues; Troubleshoot FDU computers and RFID hardware/software problems as well as communications issues, which include LAN/WAN, phone line and Iridium; Ensure applicable Information Assurance Vulnerability Alerts (IAVA) security patches are implemented and documented; Secure and account for government furnished equipment; configure FDUs with a standard baseline that includes an operating system, application software, hardware and appropriate security programs.
Perform site maintenance visits.
Use remote management software to remotely manage and resolve system issues, visit the site if remote efforts fail.
Provide training on RFID hardware and software to soldiers and civilians when necessary.
Provide RFID support for military exercise when necessary.
Beta Test RFID equipment and software.
Provide technical input, when necessary, to the monthly newsletter.
Seasoned technical individual contributor possessing extensive expertise in technical domain area.
Responsible for developing solutions to technical issues and problems that are undefined and
Works to achieve key project/program objectives and deliverables.
Responsible for entire projects or processes spanning multiple technical areas.
Manages large projects or processes with moderate impact on the achievement of sub-family results.
Develops solutions to complex technical issues and problems that impact multiple area or disciplines.
Regularly employs ingenuity and creativity to develop new technical solutions and systems in order to achieve functional objectives.
Communicates with internal team members across multiple areas and client team members.
May communicate with parties external to the organization (e.g., sub-contractors, vendors).
Works to influence project/team leaders regarding solution design, process and/or approaches.
Requires expert knowledge of and ability to apply advanced technical principles, theories, and concepts.
Basic Qualifications:
Bachelors Degree with 8-12 years of prior relevant experience, or additional relevant experience in lieu of Bachelors', or
Masters degree with 6-10 years of prior relevant experience.
Must be US Citizen.
Active Secret Clearance prior to start.
Current driver s license and ability to drive continuously for up to four hours.
Must be able to climb a ladder and/or ascend at least 25 feet in a lift (bucket) truck.
Possess expert computer skills and knowledge such as operating and troubleshooting hardware and software.
Must possess at least a DoD Directive 8570 Information Assurance Technical (IAT) Level II (such as CompTIA Security+ CE) certification.
Possess knowledge of Microsoft Office Suite, Remote Management Software, Windows 10 and Antivirus Software.
Preferred Qualifications:
Prior experience installing, upgrading and/or replacing RFID hardware and software to include Field Data Units (FDUs), fixed interrogators, modems, Radio Frequency Relays (RFRs) and various versions of RFID Read and Write software. Familiarity with TIPS Read/Write and Savi SmartChain Site Manager software. Familiarity with the Serena Business Manager software.
External Referral Bonus: Eligible Potential for Telework: No Clearance Level Required: Secret Travel: Yes, 25% of the time Scheduled Weekly Hours: 40 Shift: Day Requisition Category: Professional Job Family: Field Operations Leidos
Leidos is a Fortune 500 information technology, engineering, and science solutions and services leader working to solve the world's toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company's 33,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $10.19 billion for the fiscal year ended December 28, 2018. For more information, visit www.Leidos.com .
Pay and Benefits
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here .
Securing Your Data
Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to spam.leidos@leidos.com .
Commitment to Diversity
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

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