Home Jobs in Saudi Arabia Jobs in Riyadh Planner Jobs in Riyadh Planner

Field Service Planner

Schneider Electric - UAE

Posted on December 2, 2019

3 - 4 years Riyadh - Saudi Arabia

Any Graduation. Any Nationality

Opening 01

Job Description

Email sent successfully.

Planner should have the ability to do and manage the following :
- Communicate with customer to confirm work schedule prior to dispatching FSR
- Compilation of deviation forms on bFS for any scope variation/schedule deviation/ safety concern /site access or technical issue
- BFS Timesheet Adherence: 95% & BFS Timesheet updated promote Clocking
- Timely completion of assigned WO in bFS (Minimize late WO)
- Use Master Planning Tool
- Use Geolocation when available
- IB Tracking responsibility: Ensure IB tracking available inside WO at creation stage and verify IB is updated before WO closure
- 100% WO have to get associated with IB product
- Promote Schneider signature: Polite / On time / Branding / Quality level / good communication with customer
- NPS/NSS & FTFR at the required level for Services: country target
- Ensure VIP Process/ escalation
- 100% Update customer contact
- Country Field Services Sales target and CCO GM is achieved
- Ensure work order Type is filled in correctly from creation to closure
- 0 backdate WO creation
- Schedule 100% WO Stage 2 to 4 by taking in consideration, customer requirements, FSR's skills and location
- WO are proactively scheduled/rescheduled Workload Backlog and Revenue Recognition knowledge
- Schedule according with WO estimated standard (Vigilant on FSR feedback)
- Manage Calendar white spaces & optimized workload balance to scheduled Site intervention, PM,FSB, IB Tracking, Trainings,
- FSR travel optimization (geolocation, ...)
- Ensure all WO are filled with Quoted duration and Scheduled duration to leverage Master Planning Tool
- Review WO duration deviations within quoted/ scheduled/actual/standard hours & inform management/PM.
- Partners & FSR dispatch
- Ensure safety Documents in BFS (Risk Assessment, LOTO, Pictures) for each WO
- Ensure sub-contractor engaged by us follows safety guidelines & get Avetta certification
- Proactive participation to SIM
- Ensure all FSR skills are updated in BFS
- Get real understanding on job to be performed & FSR constraints
- Team cooperation

Corporate Planning / Consulting / Strategy / M&A

Desired Candidate Profile

*- A Bachelor's degree
- 3 years of experience


Field Service Planner


Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com

Schneider Electric - UAE

View Contact Details
Additional Information Required

Employer has requested some additional information along with your application for this job

Login to Naukrigulf

Continue using

All your activity will remain private