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Field Service Technician (Large Format Printers - Cutter - Engravers)


Posted on July 30, 2019

3 - 8 years Jeddah, Riyadh, Al Khobar - Saudi Arabia

Bachelors in Computer Application(Computers), Other(Other), Diploma(Electronics, Mechanical), Bachelor of Technology/Engineering(Electronics/Telecomunication, Mechanical). Filipino Male

Medical Insurance, Paid Leaves, Travel Allowance

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Job Description

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Elements of the Role:
• Ability to travel regularly to varies destinations.
• Previous experience as a Service Engineer/ Technician.
• Education / technical qualifications within the mechatronics, electronic and/or mechanical engineering.
• A service-minded and 'can do' attitude.
• Large format printer experience and/or Digital printing, Screen printing, Sign & advertising market is highly preferred.

Role Expectations:
• Perform work in accordance with the Company’s quality system.
• Complete assigned projects on time and to the specifications or other designed requirements.
• Meet the needs of internal and external customers.
• Maintain and foster a team environment, by helping other team members meet their objectives, and being on-time and ready to perform the roles responsibility when scheduled.
• Look for opportunities for methods of continuous improvement.
• Execute on-site machines/systems service activities: installation, preventive maintenance, maintenance, diagnosis and emergency repairs.
• Maximize equipment performance in line with guidelines and Specialist direction.
• Provide high level technical & customer support to our clients across the Country.
• Manage diverse administrative tasks such as the creation and filing of internal & external Client reports.
• To be fully responsible for maintaining equipment and quality on all tools.
• Communicate with our customer base to ensure satisfaction and implement any necessary corrective actions.

Installation / Maintenance / Operations / Repair

Desired Candidate Profile

Candidate Profile:
• Ability to pass Company interviews/tests.
• Ability to read/learn/understand more about the specialty.
• Desire to learn and ability to adapt to changing the work environment.
• Ability to read, analyze and interpret technical abbreviations/drawings.
• Ability to use tape measures, squares, levels, and other fixturing tools.
• Ability to identify beam, angle, channel, plate, sheet, and other material by size, thickness, and type.
• Excellent communication skills.
• Ability to work independently and as part of a team.
• Ability to demonstrate competencies in front of peers and clients.
• Ability to convey complex project information to other members of his team.

Preferred Education:
• Bachelor's Degree/ Higher Diploma High School Diploma (Mechatronics / Mechanical / Electronic Engineering).
• Tech School Certification in a related field (recommended to be mentioned/presented).
• Preferred some/more courses in various fields, such as:
o Mechanical engineering/systems.
o Materials science and engineering.
o Electronics engineering.
o Electrical engineering.
o Computer engineering (software & hardware engineering).
o Computer science.
o Systems engineering.
o Control engineering.
o Optical engineering.
o Telecommunications engineering.
o Robotics engineering.
o Product engineering.
• Fluent in English.


Maintenance Installation Repair Troubleshooting Service Support After Sales Service

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