Field Service Technician - Saudi

OSI Systems

Responsibilities

• System Maintenance & Repair
  Perform Level 1 and Level 2 maintenance, troubleshooting, and repair of Cargo Vehicle Inspection (CVI) systems and subsystems, including mechanical, electrical, and software components, as directed by the Field Service Engineer (FSE).
• Technical Diagnostics & Fault Resolution
  Identify, isolate, and resolve technical issues across CVI systems, ensuring minimal downtime and optimal system performance. This includes both proactive and reactive maintenance tasks.
• Technical Communication & Escalation
  Provide clear and concise oral and written reports to escalate complex technical issues (Level 3) to engineering teams or site engineers, ensuring accurate and timely resolution.
• Installation Support
  Assist installation teams during system deployment phases, including setup, configuration, and initial testing of CVI systems.
• Documentation & Reporting
  Complete all required technical documentation, including service daily and weekly reports, system logs. Accurately input service data into internal databases and reporting tools.
• Compliance & Safety
  Adhere to all company, customer, and regulatory safety standards and protocols while working on-site.

Qualifications

• Worked in field service or maintenance/repair of a range of products
• Ability to work on their own in harsh and remote environments
• Ability to work as part of a team
• Operating power tools
• Use of hand tools
• Experience gained within an electrical or mechanical discipline
• Previous experience of Field Service Delivery would be advantageous but full training would be provided for the right candidate.
• IPAF Manlift training is an advantage
• Arabic speaking is an advantage
• Engineering Degree- Preferable