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Filipino Male Customer Service Associate

Castel Tech

Posted on July 11, 2018

3 - 5 years Other - Qatar

Filipino

Opening 01

Job Description

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Job Description :
We are looking for an experienced Customer Service Associate in Qatar.
Job Details:
• nbspMaintains and updates customer information as necessary.
• nbspEscalates calls to supervisor when necessary and appropriate.
• nbspGreetnbspcustomersnbspin a courteous, friendly, and professional manner usingnbsp nbspnbspagreed upon procedures.nbsp
• nbspSupportnbspcustomersnbspacross Telecommunication, FinancialnbspServicesnbsp  nbspHealthcare vertical.
• nbspTracks call-related information for auditing and reporting purposes.
• nbspClarifynbspcustomernbsprequirements; probe for and confirm understanding ofnbsp nbspnbsprequirements or problem.nbsp
Job Requirements:
• nbspExcellent English communication skills.
• Minimum Three years experience in same field.
• Good Communication skills.
• nbspStrong listening/comprehension skills.


IT - Software Services

Helpdesk / Customer Service / Telecalling

Keywords

Customer Service Associate Telecommunication It Skills Management Supervisor Auditing

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Castel Tech


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