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Fire Control Center Dispatcher


Posted on October 11, 2019

1 - 3 years Al Kuwait - Kuwait

Any Graduation. Any Nationality

Opening 01

Job Description

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The Fire Control Center Dispatcher is responsible for receiving and coordinating response efforts for emergencies during designated and assigned Emergency Response shift of a 24/7 Fire Control Center in accordance with the performance work statement.  Fire Control Center services include, but are not limited to, receiving 911 emergency information, relaying information, dispatching proper equipment, maintaining the fire department daily log book, and testing and operating all FCC equipment (radios, telephones, recording equipment, computer equipment, and fire alarm systems).   The qualified candidate shall report to the Assistant Chief of Operations and work with a team of fire services support personnel.

MAJOR JOB ACTIVITIES: Please list by order of priority and, if possible, provide the percentage of time spent on the activity all should equal 100%.

Monitors the communications center in accordance with the performance work statement.

Receives alarms, alerts and dispatches fire fighting and/or medical crew.

Records data.
Receives and relays pertinent communication.

Follows operational policy, procedures and contingency plans.

Responsible for following a comprehensive quality and safety program in compliance with Vectrus, OSHA and United States Air Force (USAF) requirements.
Responsible for following a comprehensive, flexible, and properly documented training program.
Responsible for maintaining a safe, clean, sanitary, healthy, presentable, professional atmosphere, free of dust, clutter and trash in all working facilities and areas.
Responsible for proper utilization and safeguarding of all government and contractor provided property (e.g., to include government facilities, equipment and tools).
Responsible for precise execution of company time reporting procedures and accurate completion of timesheet.
Performs other duties as assigned.

Dispatch system, portable radios, telephones, recording equipment, computer equipment and general office equipment.

Work will be indoors. However, exposure to heat, cold, dust, noise, chemicals may occur outdoors at the work location. Overtime and shift work may be required depending on contractual needs.  Employee must comply with all Federal, State and Local regulations and published Company work rules as well as written instructions.  Task specific work environment training will be provided as required. Must be prepared to function in a wartime environment to support U. S. interests. 100% Overseas Assignment.

Physical requirements include lifting up to 35lb, team lifting up to 50lbs, climbing, extended sitting, or standing, stooping, stretching, and bending.  Occasional climbing and working in high places may be required.

Defence / Military / Government

HSE (Health / Safety / Environment)

Desired Candidate Profile

Education/Certifications : One year related experience may be substituted for
one year of education, if degree is required.
High School
graduate/ Associates degree preferred
Must be
certified as a Public Safety Telecommunicator, Emergency Medical Dispatch and
Haz-Mat Awareness
Must have
current CPR certification issued by the American Heart Association or Red
Must have a
current, valid U. S. Passport and Driver s License (able to drive manual
Must have and
maintain a valid U. S. SECRET Security Clearance prior to deployment.
Must be able to
pass a flight line access test and obtain flight line access badge.
Must pass and
maintain entry-level physical examination in accordance with NFPA 1582.
Must be able to
pass employment and deployment qualification requirements that include
psychological, medical, dental, drug
testing and
background checks.
Candidates must
successfully complete both online and hands-on CBRN (chemical, biological,
radiological and nuclear) defense
Training includes the successful fit testing of DOD provided protective gear.
Experience :
Two years of eperience in a 911 communications center or four
years of experience in a telecommunications field with proven track record of
remaining calm during stressful situations.
Skills :
Excellent computer, interpersonal, oral and written
communication skills required.
Computer skills include a working knowledge of
Microsoft Word, Excel and Outlook.
Fluent in English with good verbal, reading, and
writing skills.
Performs all tasks IAW verbal and written instructions to the
established standards.
and willing to work periods of long hours to meet mission requirements
Military experience in a contingency environment
and knowledge and experience working with government contracts preferred.


Fire Control Center Dispatcher


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