Home Jobs in Egypt Jobs in Giza Technical Support Engineer Jobs in Giza Technical Support Engineer

First Level Technical Support Engineer

ECC Solutions

Posted on May 30, 2018

0 - 2 years Giza - Egypt

Bachelor of Technology/Engineering(Computers). Any Nationality

Opening 01

Job Description

Email sent successfully.

Install and configure computer systems.
• Diagnose hardware/software faults and solve technical problems.
• Answers customer s inquiries & fulfills their technical requirements regarding offered services in a timely manner.
• Coordinates activities with network services, or other information systems groups.
• Organize and Maintain the Datacenter inventory and assets
• Regulate and control the Datacenter access either for persons or equipment.
• Receive and deliver the customer equipment.
• Escalate major problems or requests to other operations groups.
• Follow up the pending requests with the other operations groups
• Coordinating hardware repairs with the vendors.

IT - Software Services


Desired Candidate Profile

Bachelor degree in computer science, computer engineering or related field (preferred CairoAin Shams university and ITI graduate)
• Maximum two year working experience
• Good English (Oral/Written).
• At least one of the below certificates :
• MCPMTA (IT infrastructure) certified is preferred
• MCSEMCSA certified is preferred
• RHCT certified is preferred
• Experienced with network configuration
• Very good communication skills
• Customer oriented
• Works in shifts
• Presentable
• Residents of Giza / 6th October are preferred


Technical support MCSE Information technology network services Computer science Network configuration IT infrastructure Inventory Hardware RHCT


Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com

ECC Solutions

About this Company
ECC was established in 2001, with the idea of building a world-class data center. The purpose behind this venture was to capture the higher end of the value chain in the Information Technology. It was designed and built to provide a range of integrated, scalable Data...
(Mor e)
Information Technology Services
See all Careers and Jobs at ECC Solutions
View Contact Details
Additional Information Required

Employer has requested some additional information along with your application for this job

Login to Naukrigulf

Continue using

All your activity will remain private