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Food & Beverage - Captain

Rotana Hotel

Posted on January 27, 2020

2 - 4 years Eastern Province - Saudi Arabia

Any Graduation. Any Nationality

Opening 01

Job Description

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Job Description
We are currently looking for young, dynamic, self-motivated Food & Beverage professionals who want to move their careers forward. As a Captain you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:
Perform all necessary tasks to service food & beverage according to the standard of performance manual of the hotel
Acquire in depth knowledge of the food & beverage menu of the assigned outlet in order to assist and provide advice to guests
Practice good customer relations and attend to customer complaints and queries satisfactorily
Ensure the Outlet is set-up for service and supervise for a smooth operation
Direct and supervise the service team to ensure that all duties are performed as per standards
Ensure that all colleagues have received adequate training to perform their duties
Ensure proper organization, planning and control of supplies and maintain concise record of all beverage stock in order to ensure that the required is available
Ensure minimum wastage, breakage and spoilage
Actively use up selling techniques by exceeding guest expectations and to increase revenue


Hotels / Hospitality

Chefs / F&B / Housekeeping / Front Desk

Desired Candidate Profile


Education, Qualifications & Experiences
You should ideally have a diploma / degree in the hospitality field with a maximum of two years experiences in a similar role. You should possess a good knowledge in both written and spoken English and a wide familiarity with Micros would be desirable. Previous experiences in minor leadership and supervisory roles are a definite plus.
Knowledge & Competencies
The ideal candidate will be customer driven and an extremely proactive and switched on individual with an outgoing, charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multicultural team and guests alike, while possessing following additional competencies:
Understanding the Job
Taking Responsibility
Recognizing Differences
Customer Focus
Adaptability
Teamwork
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Keywords

Food & Beverage - Captain

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Rotana Hotel

Rotana Hotel Management Corporation, also known as Rotana was founded in 1992 and has its headquarters in Abu Dhabi, UAE. The company opened its first hospitality property, the Beach Rotana Abu Dhabi in the year 1993. Over the years, it has grown into one of the largest hospitality management compan ies in the Middle Eastern region. Rotana boasts of a strong portfolio that includes over 100 properties spread across the Middle East, Africa, South Asia and Eastern Europe. The hospitality giant offers a wide range of services and products through its 5 sub brands:

• Rotana Hotels & Resorts
• Arjaan Hotel Apartments
• Rayhaan Hotels & Resorts
• Centro Hotels
• The Residences by Rotana

Rotana is expanding at a rapid pace and is on a constant look out for more talented professionals to join their team.
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