At Crowne Plaza Hotels & Resorts our goal is to make business travel work. That s where YOU come in. When you re part of the Crowne Plaza Hotels & Resorts brand you re more than just a job title.At Crowne Plaza we look for people who are dynamic, confident and ambitious; people who excel in their role and help our guests succeed too. The Crowne Plaza Resort Salalah sets in 45 acres of private tropical gardens and on a long stretch of pristine sandy beach. The resort enjoys an ideal location for Business, Meetings & Events and leisure Traveller s. Recline on a well-lit beach and by the pool with sumptuous cuisine at the relaxing Crowne Plaza Resort Salalah.Receive a warm welcome from friendly Omani colleagues as you cross 42 acres of lush, landscaped gardens and enter into the gleaming lobby of Crowne Plaza Resort Salalah. We'll show you to your room or suite, or point you towards our 3 interconnecting pools, tennis and squash courts or par-3 garden golf course.A courtesy shuttle bus whisks you from Salalah International Airport to Crowne Plaza Resort Salalah in 10 minutes. We combine a resort getaway with easy access to the centre of Salalah, just 10 minutes' drive away. Lush hotel gardens lead to the gentle turquoise waters, lapping against beach.Locals are drawn to our night-time attractions, from sumptuous themed buffets on the white sand at Dolphin Beach Restaurant and soon-to-open Ocean Blue Restaurant to Arabic singers and disco nights at Al-Luban nightclub. Al-Khareef Pub, with its rich wood and stained glass, is a homely space serving draught beers and nightly live entertainment. Dine al fresco on the Arabic-style terrace of Darbat restaurant or sip cocktails at the Pool Bar.
Your day to day
If you have an ambition, talent and obviously, some key skills, this is a great opportunity to join an ambitious company with a growing portfolio of superb properties.At the moment we're looking for Food & Beverage Manager to join our friendly and professional team at Crowne Plaza Resort Salalah. As Food & Beverage Manager, you will be responsible to manage food and beverage operations to ensure quality service and standards while delivering a guest experience that is unique. Ensure compliance with all federal, state and local regulations concerning health, safety, or other requirements. FINANCIAL RETURNS: Participate in the preparation of the annual departmental operating budget and financial plans. Monitor budget and control expenses with a focus on food, beverage, and labor costs. In partnership with the catering office, identify additional sales opportunities to enhance revenue. Drive promotions that deliver great dining experiences for guests at a good value. Ensure all credit and financial transactions are handled in a secure manner.PEOPLE: Manage day-to-day staffing requirements, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance. Educate and train all team members in compliance with federal, state and local laws and safety regulations. Ensure staff is properly trained on quality and service standards, has the necessary tools and equipment, and is empowered to carry out job duties.GUEST EXPERIENCE: Ensure all food and beverage equipment are in proper operational condition and are cleaned on a regular basis. Ensure that all food and beverage facilities including banquet/convention space are cleaned, vacuumed, and properly stocked according to anticipated business volume. Notify engineering immediately of any maintenance and repair needs. Establish and achieve quality and guest satisfaction goals. Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure a high level of guest satisfaction.RESPONSIBLE BUSINESS: Manage local food and beverage marketing programs for the hotel; participate in and maintain system-wide food and beverage marketing programs and promotions. Monitor local competitors and industry trends. Review and approve menu design and concepts with Executive Chef Conduct proper food and beverage inventory procedures. Determine minimum and maximum stocks for all food, beverage, material, and equipment. Ensure the security and proper storage of food and beverage products, inventory and equipment, and replenish supplies in a timely and efficient manner while minimizing waste. Perform other duties as assigned, may also serve as manager on duty
What we need from you
Qualifications and Technical Skills: Bachelor s degree / higher education qualification in Hotel Management, or related field preferred. Current experience in a similar role in a five star resort. Resort experience is a must. Fluency in English is essential, Arabic speaking is a must. Positive attitude and good communication skills Working knowledge of various computer software programs (MS Office, restaurant management software, POS) Ability to spot and resolve problems efficiently Mastery in delegating multiple tasks Communication and leadership skills Up to date with food and beverages trends and best practices Ability to manage personnel and meet financial targets Guest-oriented and service-minded Alcohol awareness certification and/or food service permit or valid health/food handler card, as required by local law.
What we offer
In return we ll give you a competitive financial and benefits package. Hotel discounts worldwide are available as well as access to a wide variety of discount schemes and the chance to work with a great team. Most importantly, we'll give you the Room to be yourself.So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.What s more, because your career will be as unique as you are, we ll give you all the tailored support you need to make a great start, be involved and grow.And because the Crowne Plaza Hotels & Resorts brand belongs to the IHG family of brands, you ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 5,600 hotels in over 100 countries around the world.So whoever you are, whatever you love doing, bring your passion to Crowne Plaza and IHG and we ll make sure you ll have Room to be yourself. Find out more about joining us today by going to careers.ihg.com