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Franchise Hotel - IT Executive

Intercontinental Hotels Group (IHG)

Posted on January 15, 2020

2 - 3 years Dubai - United Arab Emirates

Any Graduation. Any Nationality

Opening 01

Job Description

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About Us
We all know there's no place like home. But why should that stop us creating an inviting, sociable atmosphere where long-term guests can put up their feet and relax? A place for guests to enjoy a free, hot breakfast; complimentary evening drinks; and a friendly chat with new friends. Across our 293 hotels, our inviting spaces offer a sense of community and thoughtful service that give guests the freedom to relax, work and play.
Just like our colleagues.
We'll help you create the warmest welcome. Whether you're preparing a suite exactly as your guest wants it, recommending tasty comforts from The Pantry, or just knowing guests by their name, rather than their room number. Your big-hearted personality will help guests feel free to be themselves.
Your day to day
As an IT Executive, you'll keep our hotel running smoothly, making sure all IT systems, point of sales systems, guest internet, WiFi, telephone systems are functioning smoothly. All IT types of equipment are in top working order with the proper maintenance schedule in place directly or through third-party support. You'll ensure full compliance with all the PCI requirements as per the IHG standards.
You will manage the activities of the IT department ensuring guests receive prompt, professional attention and personal recognition.
What we need from you
Monitor the operation and security of all computer hardware and ensure that it is operating properly.
Serve as the primary contact for all servicing of computers, printers, etc.
Maintain a sufficient inventory of all office and computer supplies.
Maintain all hardware and software logs updated as per departmental working procedures.
Maintain the documentation of all hardware configuration and inventory.
Maintain the documentation of the telephone system configuration and all lines.
Understand all the department working procedures and perform the related tasks as described.
Carry out the repairs and maintenance of all PCs, printers, telephones, interactive systems, key lock systems, etc.
Maintain all user's access requests and authorizations (Email, Opera, Micros, Mobiles, Purchasing & Payroll Systems).
Respond to all user's requests and provide them with adequate support. What we offer
We'll reward all your hard work with a great salary and benefits - including a uniform and superb training.
Join us and you'll become part of the family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve.
So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our 

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Intercontinental Hotels Group (IHG)

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