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Freight Forwarding ManagerNamma Cargo

Nesma Telecom & Technology

2 - 3 years Jeddah - Saudi Arabia

Any Graduation. Any Nationality

, Posted on May 31, 2018 1 Opening

Job Description

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Job Description
• Oversee all freight forwarding department activities
• Receive pre alerts and other documentation from origin station and ensure documentation is accurate and contains all required information.
• Acknowledge pre alert and notify customer of any discrepancy found in documentation.
• Track expected time of arrival of shipment
• Ensure shipment status information is communicated to customers
• Send arrival notification and reminders to customers
• Maintain regular communication with DHL Global Forwarding network worldwide.
• Prepare and oversee preparation of reports related to the freight forwarding department
• Monitor monthly ocean freight tonnage
• Maintain, grow, and build long term relationships with customers of Namma Cargo s freight forwarding services
• Handle escalated customer inquiries
• Manage all major client accounts
• Provide customers with freight quotations
People Management:
• Supervise and direct employee work
• Continuously monitor employee performance and provide ongoing guidance and feedback.
• Conduct bi-annual staff performance reviews
• Carry out and facilitate training of employees
Department Performance
• Monitor all freight forwarding
• Establish departmental and employee goals
• Monitor and report key performance parameters to ensure department is running as effectively and efficiently as possible
• Continuously identify opportunities for improving and enhancing the business
• Monitor and analyze all opportunities to cut costs and improve efficiencies
• contribute to developing an effective culture at the orginization upholding company value and staff moral
• Thorough knowledge of global freight forwarding
• Computer skills
• Problem solving and analytical skills
• Strong knowledge of logistics field
• Mentoring and coaching
• Organization skills
• Negotiation skills
• Stress and Time management
• Performance management
• Developing and motivating employees
• Delegation skills

Industry Type : IT - Software Services
Functional Area : Logistics / Supply Chain


Logistics Freight forwarding Ocean freight Performance management Information technology Performance monitoring Analytical skills Time management Infrastructure Supervisor

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Nesma Telecom & Technology

Company Profile
Since Nesma was established in 1979, our reputation has grown through the creation of partnerships, joint ventures and subsidiary companies. Today, we maintain a growing portfolio of companies across various sectors.
Nesma is a privately owned Saudi Arabian company, with corpor ate headquarters in Jeddah and branch offices in all major cities of the Kingdom. In addition to our operations in Saudi Arabia, we run businesses in Egypt, Turkey and the United Arab Emirates. We also maintain various satellite offices in China, South Korea, the United Kingdom and the United States of America.
We enjoy a reputation for financial strength and security gained through our sound management and prudent financial practices at every level. As an organization, Nesma s business integrity and world-class standards of quality offer businesses and consumers alike, extraordinary services and products.
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