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French Customer Service Agent - Alexandria


Posted on January 13, 2020

0 - 5 years Alexandria - Egypt

Any Graduation. Any Nationality

Opening 01

Job Description

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Are you looking to start an Exciting Career with an Innovative Team in a Multinational Organization ?! Then we have a job for YOU! Apply at Sutherland today!
• The purpose of this position is to solve the customer's inquiries
• Provide first-level trouble-shooting (if a customer complaint)
• Provide information and guidance (if a general customer inquiry) in order to resolve customer issues/inquiries.
job requirements
0 to 5 years
Not Specified at least

Telecom / ISP

Helpdesk / Customer Service / Telecalling

Desired Candidate Profile

University Graduate is a must.
• Very good command of French and average command of English Language
• Flexibility to work on rotational shifts basis (morning, night and overnight) and rotational days off.
• 0-5 years of experience (Fresh Graduates are also welcomed to apply).
• Gender: M/F.
• Alexandria resident is a must.
• Good communication, problem-solving & interpersonal skills
Offered P ackage & Working Conditions:
• Very Attractive Packages.
• Additional Benefits (Social Insurance Private Medical Insurance Coverage Transportation (Door to Door) for the night and overnight shifts.
• Professional training under the supervision of certified trainers.
• 9 working hours including 1-hour Break.
• 2 Days off per week.


French Customer Service Agent - Alexandria


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About this Company
As a process transformation company, Sutherland rethinks and rebuilds processes for the digital age by combining the speed and insight of design thinking with the scale and accuracy of data analytics. We have been helping customers, across industries from financial services to. ..
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