French Customer Service Representative

Intouch CX

Multiple VacanciesEmployer Active

Posted on 28 Nov

Experience

1 - 3 Years

Job Location

Giza - Egypt

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

2 Vacancies

Job Description

Roles & Responsibilities

Join a brand-new account from day one and grow your career in a dynamic, fast-paced environment. If you re fluent in French (B2) and English (B2), this is your chance to be part of an exciting launch with strong earning potential.

What We Offer:

Rotational Shifts: 5 working days, 2 days off

Working Hours: 9-hour workdays, including a 1:30-hour break

Channels: Calls, Chat & Email

Transportation: Provided (door-to-door service after 9 PM for girls)

Fully Paid Training

Supportive, Multicultural Work Environment

Clear Career Path with Fast Growth Opportunities

Interview Mode: Virtual

Desired Candidate Profile

French Level: B2

English Level: B2

Minimum 6 months of experience in customer service or sales

Grads & Egyptians only

  • Minimum of 1 year of experience in a customer service, support, or related role.
  • Fluency in both French and English, with excellent verbal and written communication skills.
  • Strong interpersonal skills and a customer-centric mindset.
  • Ability to work effectively in a fast-paced, office-based environment.
  • Proficient computer skills, including experience with CRM systems and Microsoft Office Suite.
  • Demonstrated problem-solving abilities and attention to detail.
  • Ability to handle challenging situations with professionalism and empathy.
  • Strong organizational and time management skills.
  • Willingness to work flexible shifts, including evenings, weekends, or holidays as required.
  • Eligibility to work in the country of employment.

Company Industry

  • Call Center
  • BPO
  • KPO
  • Outsourcing

Department / Functional Area

  • Helpdesk
  • Customer Service
  • Telecalling

Keywords

  • French Customer Service Representative

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Intouch CX

https://wuzzuf.net/jobs/p/jodr8nsdrf6t-french-customer-service-representative-intouch-cx-giza-egypt