French Speaking - Technical Support Representative IBM Posted on October 10, 2019 1 - 3 years Cairo - Egypt Any Graduation. Any Nationality Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB Job Description:• As a Technical Support Representative, you will be responsible for providing 24*7 Remote Technical support through problem determination and identifications as Level of support via different channels (Calls and Emails)• You will be the technical resource and point person interacting with clients, vendors, and senior management, to identify and resolve complex technical problems.• Client satisfaction will be your ultimate goal. You'll partner with computer operators to help clients effectively deal with problems related to the operations environment including: product or service installation, hardware or software updates, configuration and performancejob requirementsMore than 1 year Company Industry IT - Software Services Department/Functional Area IT Software Desired Candidate Profile What are we looking for:• French Speaker• Excellent communication, telephone manner, technical skill and interpersonal skills• Self initiative, pro-active, hard working, good attitude and team player• Sense of urgency, able to work under pressure, overtime and crisis situation, and at odd hours (on-shift duty is required)• Someone who enjoys problem solving, interested in cognitive computing and analytics, working with people and learning about new technologiesRequirements• Graduate - Bachelors degree• Excellent command of English language skillsNice to have• Experience in Service Desk/Help Desk operations• Technical knowledge/certification required: A , N , CCNA and MCITP• ITIL Foundations knowledge/certificate is a plus• French Speaker Keywords French Speaking - Technical Support Representative REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at firstname.lastname@example.org People Looking for Technical Support Representative Jobs also searched Technical Support Representative Jobs Technical Support Executive Jobs Technical Support Engineer Jobs IT-Software Jobs MCITP Jobs Service Desk Jobs Help Desk Operations Jobs IBM View Contact Details Contact Name/ Designation: - Website https://wuzzuf.net/jobs/p/238213-French-Speaking---Technical-Support-Representative-IBM-Cairo-Egypt Additional Information Required Employer has requested some additional information along with your application for this job Cancel Login to Naukrigulf Continue using GOOGLE FACEBOOK All your activity will remain private or Forgot Password?