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Front Desk Agent at a hotel

Sea View Hotel

Posted on August 10, 2018

2 - 3 years Lebanon - Lebanon

Any Graduation. Any Nationality

Opening 01

Job Description

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Some of the basic responsibilities are:
- Answer the phone at the front desk to respond to current and prospective guests needs
- Book reservations for individuals, families and groups as required
- Greet walk-in guests and guests with reservations when they arrive at the front desk
- Schedule cleaning services
- Refer guests to local amenities and venues
- Communicate guests requests and complaints to the appropriate department
The skills required are:
- High School Diploma/Bachelor's Degree
- Arabic and English are a must. French is a plus
- Customer service experience preferred
- Excellent oral and written communication skills
- Friendly phone manner a must
- Willingness to work nights, weekends and holidays
- Familiarity with the hospitality industry and the PMS program is a plus
- Basic computer skills
- Willingness to maintain confidentiality


Hotels / Hospitality

Chefs / F&B / Housekeeping / Front Desk

Keywords

Hospitality Customer service French Front desk Clerk Basic

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Sea View Hotel


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Website https://www.hirelebanese.com/jobdetails.aspx?id=157248


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